Social media and customer service, are they related? Of course, they are! And in this article, we are going to give you some guidelines to succeed using both. Customers have […]
Today’s companies are in the need of providing everything that can improve their customers experience and their employees work. Thanks to technology there are endless ways of doing this, […]
Customer onboarding is key for every company's success. Learn why and how you can use it to secure your business growth.
Employee engagement must be accomplished in every business. By having committed employees your company will improve in many aspects.
Collaboration apps will make your work much easier by improving communication and boosting your team productivity. Learn more about it here.
Customer service follow up is a very important part of any marketing strategy. You still don't know why? We tell you everything here!
Real-time incident management should be a priority within your company. Do you know why? Read on and discover all its advantages.
An omnichannel strategy will make your customers' experience even better, and with it you will optimize your company's internal processes. Learn more about it here.