communication Archives

If you have an online business, E-commerce chatbots can change your whole customer support and customer experience for good, while helping you reduce costs and optimizing your agents productivity. Want to know more? Keep reading! At this point, you may be wondering how chatbots can benefit your E-commerce that much. Chatbots are automated bots...

Email open rates: Learn how to boost them with these tips

September 22, 2020September 22, 2020Tech-Blog

Tech-Blog

We are sure you had sent emails before, but have you ever thought about email open rates? Emails are one of the most popular channels for communication, and companies really take advantage of them to communicate with their customers. Email marketing campaigns allow businesses to segment their audience, personalize communication, automate messages based on...

Customer Responsiveness: why and how you need to improve it

August 11, 2020August 13, 2020Tech-Blog

Tech-Blog

An effective customer service strategy should be able to cover these 2 main things: delight customers with an outstanding experience, and at the same time, do that in the less time possible. Impossible? Not at all. If customers are becoming more impatient by demanding the quickest responses is because they are aware that companies...

4 tips you need for succeeding with your chatbot strategy

July 21, 2020July 21, 2020Tech-Blog

Tech-Blog

Do you already use chatbots in your company? But, most importantly do you have a chatbot strategy? A lot has changed since the old days when TV commercials were the biggest advertising for companies. Sure TV commercials still exist, but now we have multiple ways to sell products and reaching out to our customers....

These Freshchat integrations will make your job much easier

July 14, 2020July 14, 2020Tech-Blog

Tech-Blog

Freshchat integrations will make your job much easier. In this article, we talk to you about this amazing software and its many benefits. Keep reading to know more. Loving your job, means being good at your job, right? If you love and enjoy what you do, you will naturally do it at its best....

5 steps to build an effective business continuity plan

May 29, 2020July 1, 2020Uncategorized

Uncategorized

A business continuity plan is something that every business owner should consider to have. We can have a solid company, but that doesn’t keep us safe from disaster events. For example, we are currently facing a pandemic, that no one could anticipate. This situation has forced many businesses to shut down or in the...

Know the metrics you need to use for a great customer service via livechat

May 28, 2020May 28, 2020Tech-BlogLeave a comment

Tech-Blog

Live chats are a great option for providing good customer support. Check the live chat metrics that you need to check here ...

Learn why you should hire remote workers

May 21, 2020May 21, 2020Tech-BlogLeave a comment

Tech-Blog

Remote workers are a great choice for all kinds of businesses. Learn why you should try hiring them and enjoy its benefits here...

Improve your remote team productivity with these tips

May 14, 2020July 1, 2020Tech-BlogLeave a comment

Tech-Blog

Your remote team can achieve high levels of productivity by having the right tools. Want to know what tools we are talking about? Find the answer here. ...

Why your marketing team will work better with Teamwork?

May 7, 2020June 23, 2020Tech-Blog

Tech-Blog

With a project management software like Teamwork you will give your marketing team the ultimate tool for improving their work. ...

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