communication Archives

We’ve all played that kids’ game where we stand in line and someone starts by saying a sentence. As it passes through everyone’s ears and reaches the end of the […]

HR management tools to improve employee satisfaction

May 14, 2021May 14, 2021Blog

Blog

The market is competitive. In addition, with the exponential increase in remote work, companies have begun to pay more attention to employee satisfaction levels. All in an effort to retain […]

E-commerce chatbots: Why they are a must for your business?

October 2, 2020May 23, 2021Tech-Blog

Tech-Blog

If you have an online business, E-commerce chatbots can change your whole customer support and customer experience for good, while helping you reduce costs and optimizing your agent’s productivity. Want […]

Email open rates: Learn how to boost them with these tips

September 22, 2020May 23, 2021Tech-Blog

Tech-Blog

We are sure you had sent emails before, but have you ever thought about email open rates? Emails are one of the most popular channels for communication, and companies really […]

Customer Responsiveness: why and how you need to improve it

August 11, 2020February 22, 2021Tech-Blog

Tech-Blog

An effective customer service strategy should be able to cover these 2 main things: delight customers with an outstanding experience, and at the same time, do that in the less […]

4 tips you need for succeeding with your chatbot strategy

July 21, 2020February 22, 2021Tech-Blog

Tech-Blog

Do you already use chatbots in your company? But, most importantly do you have a chatbot strategy? A lot has changed since the old days when TV commercials were the […]

These Freshchat integrations will make your job much easier

July 14, 2020February 22, 2021Tech-Blog

Tech-Blog

Freshchat integrations will make your job much easier. In this article, we talk to you about this amazing software and its many benefits. Keep reading to know more. Loving your […]

5 steps to build an effective business continuity plan

May 29, 2020February 22, 2021Uncategorized

Uncategorized

A business continuity plan is something that every business owner should consider to have. We can have a solid company, but that doesn’t keep us safe from disaster events. For […]