In our latest video, “Digital Transformation: A Guide to Identifying and Evaluating Processes to Digitize”, we broke down this complex task into a clear and manageable process. Here, we take […]
Digitizing Processes: Identification, Analysis and Decision-Making
Digitization of ITSM processes: A Practical Guide
In the fast-paced world of technology, the digitization of ITSM processes is a priority. But how do you know when and how to digitize? In our latest video: “Digital transformation: […]
Advantages of adopting an ITIL service desk on Cloud
Adopting an ITIL based Service Desk on Cloud. ITIL is the best known framework for IT operations and service management Best Practices
How to create a successful digital transformation strategy
In today’s marketplace, standing still is the fastest way to go backward. As technology continues to advance, companies must adapt and evolve to stay relevant. This is where the power […]
Benefits of Digital Transformation in the Business World
Learn the benefits of digital transformation and how it positively impacts operations and business culture.
Myths about digital transformation in organizations
There is a lot of talk about digital transformation in organizations today. This term is widely used to refer to any digital initiative undertaken in a company. This is regardless […]
Customer loyalty: What tools do you need to improve your numbers?
Do you want to increase your number of loyal customers? Find out how technology can help you achieve a better customer engagement strategy.
3 AI-powered CRMs to Boost Productivity
Discover the 3 AI-powered CRMs that have the potential to significantly improve your productivity and efficiency.
How to accomplish a Customer Service Culture
Customer service culture is the strategy that will align all the parts of your company for a better functioning. Know more about this here!
3 benefits of generative Artificial Intelligence in business
The digital transformation era turned Generative Artificial Intelligence into a fundamental pillar in the global business ecosystem. Particularly, the potential of this technology has been materialized this last time in […]