CUSTOMER
MANAGEMENT


Having a good relationship with your customers is vital to maintain the competitiveness of your business.

Find in our product catalog the best tools to optimize interactions with users from the pre-sale process to even after they acquire some of your products. Do you need some help to choose the right tool?

DETECT THREATS AND RESPOND
EFFICIENTLY THROUGH ACUNETIX


Do you need a CRM that facilitates your sales process? Maybe you prefer an application with which you can communicate better with your customers ... At GB Advisors we have what you are looking for.

PREMIUM SERVICE PACKAGES FOR SUPPORT ADDITIONAL IN CUSTOMER MANAGEMENT

EXPLORE OUR CUSTOMER MANAGEMENT TOOLS PORTFOLIO
AND START MAKING YOUR BUSINESS GROW FROM NOW


 

Record your calls, create shared lines, view incoming and outgoing calls from a centralized dashboard, and get a history of interactions with your customers, all from the same place. Freshcaller offers you all the versatility of a complete, high-tech phone system, without worrying about the associated costs and maintenance.

 

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Freshchat is an instant messaging solution with which you can offer greater satisfaction to your customers through timely and effective responses. Make the best of its messaging channels, live chat oriented to conversion, Bot 24/7, intelligent metrics, integration with other Freshworks products.

 

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Collaboration tool aimed at eliminating silos that hinder interdepartmental communication in companies. With Freshconnect your teams will be able to collaborate in context, which means that they will no longer have to waste time between one app and another trying to understand certain information. Better integrate your teams and optimize their performance with this innovative solution.

 

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This marketing automation tool is designed to help you better understand the journey of your customers, generate qualified leads and optimize your conversion rate on your website. Through reports, heat maps and A / B type tests, this solution is able to provide you with everything you need to retain more customers.

 

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Use Freshping to monitor the Uptime of your website from wherever you are. With this solution you can receive alerts in real time in case your website is not available, without having to worry about false alarms. Guarantee your clients the continuous availability of your website with this free tool and integrate it with other tools of your choice for better results.

 

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Freshsales integrates email and chat to the CRM software. With this simple and innovative answer; Freshsales reconfigures and boosts the labor of Marketing and Sales to avoid Customer Service staff to move out between systems; functionalities and applications that may interfere with their results.

 

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Freshteam is a tool designed to simplify the work of the human resources team. Use its features to locate the best professionals for your company, efficiently create and manage your job ads, better organize candidate information and create your own talent pool, all through this effective recruiting software.

 

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The Freshworks customer engagement suite contains everything you need to achieve customers that are happier and more committed with your brand. Support, CRM, Chat, phone, Customer Success and Marketing ... The best Freshworks solutions are integrated into the same platform to give you a 360 view of your customers. Learn more about this suite and use it to generate customers for life by offering them a WOW experience.

 

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Open source software designed for Small and Medium Industries (SMEs) that integrates modules for Tasks Organization; Sales; Marketing and Help Desk on the same platform that helps you to manage your leads; increasing your Return of Investment (ROI) of your email marketing campaigns; and delivering an incredible customer service experience from the same service platform.

 

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DO YOU NEED MORE INFORMATION?

GB Advisors grants you access to specialized personnel to work on additional support requests that are not included in the current ongoing support. This process complements the support with version updates, configuration, advisory, implementation and knowledge transfer.

ADDITIONAL CUSTOMER MANAGEMENT SUPPORT

GB Advisors grants you access to specialized personnel to work on additional support requests that are not included in the current ongoing support. This process complements the support with version updates, configuration, advisory, implementation and knowledge transfer.

Since 2004 GB Advisors has specialized in the development of technical solutions to solve problems in business sectors. We currently serve clients in all countries of North America, Central America, South America, Latin America and the Caribbean. Countries like USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Bahamas, Barbados, Bermuda, Cayman Islands, Curacao, Dominican Republic, Jamaica, Saint Lucia, Saint Martin, Santa Cruz, Trinidad and Tobago, Turks and Caicos, Haiti and Puerto Rico

Installing Services

Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client

Configuration

Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool

Personalization

We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation

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