Freshworks, leader in cloud-based customer support, enhances the quality of interactive experiences between customers and employees with software solutions that are constantly evolving to add value to the service and business industry. Freshworks includes customer support, service desk, CRM domains and a series of strategic products that improve connection, communication and collaboration across the elements of a company. The main goal of its founders was to help companies grow by providing a better customer experience; due to this Freshworks (formerly Freshdesk) won the Microsoft BizSpark Startup Challenge. Today, Freshworks helps over 100,000 businesses around the world.
monday.com is a project and service management platform created to help organizations digitize the management of their operations. This Work OS has more than 150,000 customers around the world in industries ranging from manufacturing, food, marketing, and entertainment. Its versatility allows companies to manage human resources, projects, software development, IT, marketing, sales, and any other area in a simple way, relying on automation and agile methodologies to meet objectives with efficiency and transparency.
AlienVault now AT&T Business is an All-in-One platform for mid-market enterprises, designed to provide the customers with an unified console to manage and coordinate Security Monitoring, continuous Threat Intelligence, Security Event Management and Compliance. Its laboratories offers intrusion detection and the highests expertise to prevent attacks, to make it more than a SIEM tool - an Unified Security Management platform. AT&T Business also counts with the experience of Open Threat Exchange (OTX), the first international community dedicated to provide collaborative intelligence against vulnerabilities and security attacks.
Focused in the service of intern and extern clients, ServiceNow centers its actions in making work life easier for every employee, and providing better service to customers. ServiceNow offers solutions focused in Management Discipline rooted in The Cloud to simplify the workflow among work teams from the different areas of the enterprise. ServiceNow provides user-friendly modules to integrate seamless work for every department: IT, Operations, Services, Customer Service, Management & Development, Marketing, Security, Human Resources, Legal, Finances, Fields Services & Facilities. All this features has earned the customer’s preference and several prizes, and makes ServiceNow an authority itself to reward other companies with prestigious prizes in high-profiled events, such as Knowldege16 Hackaton.
Acunetix is a security solution designed to analyze web applications of all kinds. Among its main advantages are its profitability, scalability and availability. Its high-tech scanner is capable of detecting various threats including SQL Injection, Cross-site Scripting and XSS. Its versatility and effectiveness have granted it the preference of users from all over the world and companies from the Education, Banking and Government sectors, among others.
Bomgar (now BeyoundTrust) is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile device. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely, including personal computers, smartphones, tablets, servers, switches, point-of-sale systems and others.
Quality at great prices, simplicity and Open Source programming are the three major characteristics that stand out when talking about VTiger, the CRM that enhances task organization, sales improvement, increases the ROI (Return on Investment) of marketing campaigns and deliver to the customers an amazing service experience. Vtiger has been with us since 2004, developing designs and applications based on the user’s feedback. This is the reason why VTiger best responds to concerns and issues of productivity, data replication, automating sales tasks, e-mail marketing features, desk management, billing, Project Management and Inventories.
Tens of thousands of IT organizations around the world rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and Cloud environments. BMC helps customers to reduce costs and risks, and achieving business objectives with the broadest choice of IT management solutions