With the Freshchat + WhatsApp integration you can be there for your customers even remotely
The Freshchat + WhatsApp integration is here to help you deliver the same level of service to your customers even while being remote.
Know the benefits of turning your company’s emails into tickets
Do you know that Freshdesk allows you to turn emails into tickets for improving your customer support? Keep reading to know more about this here.
Fake apps: Learn how to detect them and protect your digital data
Learning to identify fake apps can prevent malware from infecting our phones and spreading to all of our devices.
With Freshservice and Trello you get collaboration and ITSM in one place.
2 of your favorites tools team up to offer you collaboration and ITSM in one place. Know more about the Freshservice + Trello integration here.
How to accomplish a Customer Service Culture
Customer service culture is the strategy that will align all the parts of your company for a better functioning. Know more about this here!
Five cybersecurity challenges that are already a trend in this 2020
The year 2020 is set to be a year of many cybersecurity challenges. Read on to find out which ones are most relevant to businesses.
AB testing: Why use this website optimization tool
AB testing is a tool that will help you improve your conversions and sales. Find out what it can offer you and how you can use it on your website.
Know how to succeed in social media customer service with these guidelines.
Understanding your customers and having the right tools can help you succeed in social media customer service. Read this article to know more
Why do you need to use chatbots in your company?
Chatbots are a need for your company. In this article, we tell you the secret to their success and why you should use them.
Cybersecurity in SMEs: Mitigate critical vulnerabilities using prioritization
Prioritization is important and vital for medium-sized companies. Learn to focus on vulnerabilities according to the resources your business manages.
