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Remote Assistance

Remote assistance: 5 reasons to boost your Help Desk through this service

February 18, 2019 Genesis Rivas

Excerpt: Can your HelpDesk be more effective? Of course it can. Take the decision to power it up with these 5 reasons to offer remote assistance.

 Tech-Blog  Customer service, freshdesk, Help Desk, remote support, Service Desk, Software Solutions, TeamViewer
Cloud Services

Cloud services: 5 myths related to this technology

February 15, 2019 Genesis Rivas

We debunk some inaccurate ideas about cloud services to help you get the most out of this technology. Read on and learn more.

 Tech-Blog  Cloud Computing, Cloud Services, Cloud Solutions, digital transformation, Myths about the Cloud, Tenable.io
beyondtrust

Bomgar evolves into BeyondTrust: Better Secure Access Solutions

February 14, 2019February 15, 2019 Orian Rendon

In October 2018, Bomgar acquired BeyondTrust to strengthen its leading secure access solutions. These two ITsec giants merge to ensure the largest portfolio of software for the defense and secure […]

 Tech-Blog  BeyondTrust, Bomgar, IAM, identity and access management, PAM, Privileged Access Management
Aplicaciones web

Web Application Vulnerabilities: What are you facing in 2019?

February 12, 2019February 13, 2019 Orian Rendon

Web applications are the most used tools by organizations around the world. They offer a variety of  benefits for companies ranging from streamlining processes, optimizing communications and digitizing services. However, […]

 Tech-Blog  Acutenix, network vulnerabilities, vulnerabilities, Web Applications
Service Level Management

3 Tips for Successful Service Level Management in your company

February 11, 2019February 12, 2019 Genesis Rivas

Offer quality service and achieve stronger relationships with your customers through effective Service Level Management. Read on and learn more.

 Tech-Blog  ITIL, itsm, Service Desk, Service Level Agreement, Service Level Management, SLA, Software Solutions
dark data

What exactly is Dark Data and how to manage it correctly?

February 7, 2019February 8, 2019 Orian Rendon

In a hyperconnected world, data management is an increasingly robust and complex task. According to reports, by the year 2020, each user is going to generate 1.7MB of information per […]

 Tech-Blog  Big Data, Dark Data, data management
hackathons

Hackathons: How to implement them in the company?

February 5, 2019February 6, 2019 Orian Rendon

Technology departments are full of challenges. On a daily basis, the teams of IT face unexpected problems, incidents, and requests that require an intelligent methodology to get out well at […]

 Tech-Blog  collaboration software, Freshconnect, hackathon, hackathons, itsm, organize hackathons, Service Management
Recruitment Process

Recruitment Process: 3 Best Practices for Selecting the Best Talent

February 4, 2019February 4, 2019 Genesis Rivas

Choosing the best prospects for your business today requires more efficient strategies. Learn how to boost your hiring process with these best practices.

 Tech-Blog  Automation, Best Practices, Freshteam, freshworks, Recruitment process., Software Solutions
Web Vulnerabilities Scanner

Web Vulnerability Scanner: What criteria to use to choose the best?

February 1, 2019 Genesis Rivas

Are you thinking of acquiring a web vulnerability scanner but don’t know which one to choose? Here are some criteria you can use to make the smartest decision.

 Tech-Blog  Acunetix., cybersecurity, Digital Threats, Software Solutions, web services, Web Vulnerability Scanner
inteligencia artificial

Artificial Intelligence: Solutions that transform industries

January 31, 2019February 1, 2019 Orian Rendon

Artificial Intelligence (AI) is an increasingly necessary integration in industries and companies. They require efficient, intuitive and holistic solutions to meet the challenges of today’s market, where technological practicality is […]

 Tech-Blog  #AI, AI applications, Artificial Intelligence, itsm

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Recent posts

  • Remote Assistance

    Remote assistance: 5 reasons to boost your Help Desk through this service

     February 18, 2019
  • Cloud Services

    Cloud services: 5 myths related to this technology

     February 15, 2019
  • beyondtrust

    Bomgar evolves into BeyondTrust: Better Secure Access Solutions

     February 14, 2019

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