In our latest video, “Digital Transformation: A Guide to Identifying and Evaluating Processes to Digitize”, we broke down this complex task into a clear and manageable process. Here, we take […]
In the fast-paced world of technology, the digitization of ITSM processes is a priority. But how do you know when and how to digitize? In our latest video: “Digital transformation: […]
Adopting an ITIL based Service Desk on Cloud. ITIL is the best known framework for IT operations and service management Best Practices
In today’s marketplace, standing still is the fastest way to go backward. As technology continues to advance, companies must adapt and evolve to stay relevant. This is where the power […]
Learn the benefits of digital transformation and how it positively impacts operations and business culture.
There is a lot of talk about digital transformation in organizations today. This term is widely used to refer to any digital initiative undertaken in a company. This is regardless […]
Do you want to increase your number of loyal customers? Find out how technology can help you achieve a better customer engagement strategy.
Discover the 3 AI-powered CRMs that have the potential to significantly improve your productivity and efficiency.
Customer service culture is the strategy that will align all the parts of your company for a better functioning. Know more about this here!