Integrating, organizing and promoting your services has never been easier: With our solutions for IT Service Management, you can automate and optimize your processes and services under ITIL standards to make easier and simpler change management and transitions, while increasing visibility and control over your resources, assets and workflow of your teams.
RESHAPE AND OPTIMIZE YOUR DIGITAL ENVIRONMENT. BOOST YOUR COMPANY AND MAKE YOUR IT THE BEST CHOICE FOR YOUR CUSTOMERS.
SOFTWARE SOLUTIONS FOR
IT SERVICE MANAGEMENT
Cloud-based solution that provides full automation and insight that helps you to make informed decisions on key points of your company: Regulatory Compliance; Business Relation Management; Project Updates; Financial and Human Resources. ServiceNow helps you to reduce costs, strengthen your IT resources and reduce business risks.
Automate IT tasks with ITIL standards to accelerate your workflows with Freshservice; a Cloud-based solution with friendly interface that simplifies Problems and Incident Management; Change, Assets & Release Management; and service catalog to improve your Customer Service while empowering your teams.
BMC Footprints is a tool designed to help companies optimize the way they manage their IT services. Footprints offers a user-friendly interface, easy implementation and a huge variety of integrations, and its workflow automation capabilities will allow IT teams to have extra time to focus on more complex tasks.
|Compliant WIth||ISO, SOX, IT GRC, COBIT, GDPR, ITIL.|
|Prominent Clients||Royal Bank of Scotland, Swiss Re, U.S. Departmentof Energy, Safeway, Yale University|
|G2 Crowd User Review||4,2/5|
|Capterra User Review||4,4/5|
|Gartner User Review||4,3/5|
• IT Governance, Risk and Compliance
• Configuration Management
• Demand Management
• Incident Management
• Information technology cost management
• Software development life cycle
• Project Management
• Problem management
|Compliant WIth||ISO, COBIT, GDPR, ITIL|
|Prominent Clients||Software, American Diabetes Association, NEPTUNE Canada|
|G2 Crowd User Review||4,6/5|
|Capterra User Review||4,5/5|
|Gartner User Review||4,7/5|
|Main Features||• Ticket Management System • Self-service portal • Support formultipleproducts • Complete portal customization • HelpdeskGamification|
|Deployment||Web based/ On Premise|
|Compliant WIth||SCAP, SOX, PCI, HIPAA.|
|Prominent Clients||Cast & Crew|
|G2 Crowd User Review||3,6/5|
|Capterra User Review||3,5/5|
|Gartner User Review||3,8/5|
• Asset Management
• Endpoint monitoring
• Workflow automation
• Report Creation
• Knoledge Management
• Change Management
PREMIUM SERVICE PACKAGE FOR ADDITIONAL SUPPORT ON IT SERVICE MANAGEMENT
The package consists of access to specialized technicians to work any additional requests of support that is not included in the current continuous software support. This premium offer complements IT service management support with upgraded versions, configuration, advices, implementations and knowledge transfer.
Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for multiple IT Service Management software solutions in the American Continent. We currently serve customers in all countries of North America, Central America, South America, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brazil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curaçao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.