According to a study by Lorman in 2021, 70% of employees are inclined to leave their current job to work for a company that invests in the development and learning of its employees. Thus, the use of job training is one of the most efficient strategies to retain employees and invest in the well-being of your company.
Without proper job training, employees may struggle to meet the requests of their position. Resulting in decreased productivity and lost profits for the company.
Let’s explore 4 things that can happen if you don’t implement job training in your company – and what you can do to improve them!
#1 Your employees will be less productive
Having a job already implies in itself a routine that overwhelms many. Not giving your teams new tools and knowledge can make them feel stagnant and unmotivated on a daily basis.
Job training, on the other hand, keeps employees motivated. It gives them the opportunity to be updated with the requirements of their work area. This happens because:
- Mastering new skills increase employee satisfaction and security.
- It reinforces the employee’s skills, which avoids small and basic mistakes.
- It gives employees a sense of purpose, making them more proactive in their daily activities.
In addition, employee training also reinforces soft skills: teamwork, communication, emotional intelligence and leadership. This is important for a fundamental reason: companies function thanks to the work of each of their employees. If they are in a good mental and physical place, they will do their job better and the company will receive the benefits.
To encourage them you can apply more dynamic teaching methodologies. You can use games in which each one takes on a role that represents a challenge for them. Or even rotate employees between departments with different positions. The purpose is to broaden their experience and skills.
If you want more ideas, you can go to the following article: 7 steps to create a successful training plan
#2 Your relationship with the customer could be affected
Companies have two types of customers: internal (employees) and external (the consumer). The external customer is always dependent on the internal customer. If you can’t keep your employees happy, how can you keep your customers satisfied?
In addition, if an employee makes a mistake in front of a customer, it reflects poorly on the organization as a whole.
A good job training program can help avoid these pitfalls. You can hold lectures or seminars on customer service. This way, employees can gain tools for dealing with customers in different types of situations.
In addition, you can plan sessions to promote teamwork. Not only between the same department, but also between different areas of the company. As a result, you get more efficient communication. This allows customers’ problems to be solved efficiently and receive prompt and timely attention.
#3 You are likely to experience an increased turnover rate
Staff turnover is one of the issues that worry HR professionals the most. It is a major investment of time and money for the company.
A company that loses employees on a regular basis, must start looking for new talent and incorporate them, which takes valuable time: especially if there are projects and strategies in place. As such, until the employee is fully onboarded, these same projects may be further delayed or fall behind schedule due to lack of skill.
But a strong culture of job training has been shown to lead to a 30-50% increase in retention. And retaining human talent helps improve the stability and continuity of an organization, allowing it to remain competitive in the marketplace.
#4 The quality of your products or services may decrease
If an employee is not up-to-date with changes in your company or with changes in the market in general, it is possible that the products or services they provide are also outdated.
Labor training, in this sense, represents an important differential value for the final product to reach the customer in the best possible way.
So, if you have a new product or service, give a talk so that employees know all its features and advantages. In this way, they will know how to sell it or use it properly.
On the other hand, employees are not only in a company to fulfill certain tasks, but also to contribute new things. If you give them the tools, they will be better able to come up with their own ideas to improve the company. Whether it is to improve the product or service, or the internal processes of the company.
So, do you want to start a job training program for your employees? Always keep in mind that investing in your employees is investing in a stable future for your company.
We can help you by giving you the basic tool that allows you not only to manage this type of strategy, but also to make your hiring, onboarding, and employee management processes more fluid, friendly, and efficient.
Delight them from day one with Freshteam, the software in the cloud that allows you to renew your HR department. It works for all types of businesses, regardless of their size, because it adapts to them.
If you want to know more about this or other products, contact us and receive a free consultation.