Does your company have a customer service process? If the answer is no, you need to learn more about why you need this here.
Customer service process: What is it and why does your company need it?
5 IT problems affecting businesses and how to solve them
Today, technology is a fundamental part of any company’s operations. Therefore, addressing IT issues promptly is crucial to ensure operational continuity, maintain competitiveness in the marketplace, and protect the integrity […]
A practical guide for a successful digital transformation
In the last decade, the business world has seen the birth of a new universe of digital applications and solutions. Although each of these tools works differently, they all have […]
Learn how monday.com improves your work management
Imagine navigating a sea of to-dos, looming deadlines, and poor collaboration. In this scenario, monday.com appears as a beacon of efficiency, transforming chaos into clarity with its intuitive work management […]
Digitizing Processes: Identification, Analysis and Decision-Making
In our latest video, “Digital Transformation: A Guide to Identifying and Evaluating Processes to Digitize”, we broke down this complex task into a clear and manageable process. Here, we take […]
Digitization of ITSM processes: A Practical Guide
In the fast-paced world of technology, the digitization of ITSM processes is a priority. But how do you know when and how to digitize? In our latest video: “Digital transformation: […]
Advantages of adopting an ITIL service desk on Cloud
Adopting an ITIL based Service Desk on Cloud. ITIL is the best known framework for IT operations and service management Best Practices
Benefits of Digital Transformation in the Business World
Learn the benefits of digital transformation and how it positively impacts operations and business culture.
3 AI-powered CRMs to Boost Productivity
Discover the 3 AI-powered CRMs that have the potential to significantly improve your productivity and efficiency.
The Guide to Generative AI: Concepts, Applications, and Future
Learn the basics of Generative AI: explore its fundamentals, applications, future and its impact on business.