Employee time-off is a big benefit that companies offer, but it’s also a bit messy to manage. In this article, we have the solution for that
Improving the quality of your service desks this year implies considering factors never seen before. These are the priority areas for this year 2020.
Customer service culture is the strategy that will align all the parts of your company for a better functioning. Know more about this here!
Remote desktop by Freshservice allows you to provide your customers with the ideal support. Read more about it here.
With the new integration between Freshservice and Microsoft Teams you don’t have to switch back between your service desk and collaboration app.
Keeping your meetings short and productive is possible, we give you 5 tips to teach you how to do it so your employees can enjoy meetings in your company
Employee engagement must be accomplished in every business. By having committed employees your company will improve in many aspects.
Changes happening in your company can be a good or a bad thing, but either way, your company needs to be prepared to manage them. Keep reading to know how.
Employees expect particular things from you. Knowing these will improve your company service, image and even your sales. Find out more on this article.
Have you already thought about how efficient are daily workflows in your company? Keep reading and get to know some tips to optimize your results.