The global pandemic radically changed expectations about how and where to work. As a result, the definition of “workplace” now goes beyond the physical space. Digital spaces are a reality. […]
Digital employee experience: benefits and how to improve it.
5 IT self-service functions that your Service Desk needs
In business, time is money. Therefore, keeping our employees happy and productive is essential for them to focus on their daily tasks. We must prevent system failures that make them […]
5 essential metrics for field service success
Keeping up with technological changes is one of the many challenges faced by companies that provide field services. To remain competitive, these organizations need tools to help them monitor their […]
Job training: 4 consequences of not properly training your employees
According to a study by Lorman in 2021, 70% of employees are inclined to leave their current job to work for a company that invests in the development and learning […]
Freshteam: the perfect ally for your Human Resources team
Generally, Human Resources teams have one thing in common: their need to use the latest technological tools. This not only speeds up talent acquisition, but also helps them improve their […]
7 steps to create a successful training plan
In many companies, training plans are neglected because they are seen as an additional expense that does not generate value for the organization. However, this strategy represents a crucial investment […]
Tips for improving customer support teamwork
Improving teamwork is essential for employees to be more engaged and efficient. In fact, customer service teams with engaged employees have better customer interaction, higher productivity, better retention and 21% […]
Collaborative work: Learn tips to overcome its challenges
Whether at work or in our personal lives, collaborative work is often hard to achieve. We can have high hopes for what we can accomplish collectively, but more often than […]
Boost your employer brand with an ATS Software
If you’re like most HR professionals, you’re always looking for new ways to optimize your employer brand. Doing so is vital to attracting and retaining top talent, reducing turnover, and […]
7 top tips to boost your employer branding strategy
Imagine that after spending months analyzing your candidates, you finally have your employer branding strategy in place. You’ve identified your company’s strengths and how you can best connect with your […]
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