Remote workers are a great choice for all kinds of businesses. Learn why you should try hiring them and enjoy its benefits here
Your remote team can achieve high levels of productivity by having the right tools. Want to know what tools we are talking about? Find the answer here.
With a project management software like Teamwork you will give your marketing team the ultimate tool for improving their work.
Improving the quality of your service desks this year implies considering factors never seen before. These are the priority areas for this year 2020.
Team collaboration is essential for both office work and remote work. Get to know why you need it for your company here.
Do you know that Freshdesk allows you to turn emails into tickets for improving your customer support? Keep reading to know more about this here.
2 of your favorites tools team up to offer you collaboration and ITSM in one place. Know more about the Freshservice + Trello integration here.
Customer service culture is the strategy that will align all the parts of your company for a better functioning. Know more about this here!
Understanding your customers and having the right tools can help you succeed in social media customer service. Read this article to know more
Remote desktop by Freshservice allows you to provide your customers with the ideal support. Read more about it here.