Discover how ServiceNow empowers financial digital transformation, driving efficiency and agility in financial processes.
In business, it is important to always be one step ahead, even when it comes to contingencies. Read on and learn about the importance of ITSCM in preventing any incident from disrupting your operations and in ensuring the continuity of your services.
Companies operating in today’s changing marketplace must overcome significant business problems to adapt and remain competitive. The speed of change is faster than ever, requiring companies to be agile and […]
A certification in international norms & standards (ISO, COBIT, ITIL) gives structure and prestige to any company. If you are in the process of adopting any of them, read this post to pick the best choice for your company.
Change is part of life itself, and is necessary to adapt and survive. The same applies in the business world: to remain competitive, introducing changes in the organization is essential. […]
Do you want to ensure that your IT department is delivering the best possible service and staying ahead of current industry trends? Ultimately, assessing the effectiveness and performance of your […]
Having an efficient customer service workflow is the dream of all service companies. However, achieving this goal is far from simple. To optimize this process, organizations must focus on providing […]
Have you already planned how to improve your operations for better ITSM results in 2023? Of course, we know that this planning necessarily depends on the needs and particularities of […]
The global pandemic radically changed expectations about how and where to work. As a result, the definition of “workplace” now goes beyond the physical space. Digital spaces are a reality. […]