If you’re leading an IT team, you’re probably looking for innovative ways to improve your company’s operations. Especially if you want to: Increase your visibility within the competition. Automate […]
Does your company need a service management software?
5 benefits of a service desk in the manufacturing industry
Ensuring the efficient and correct production of products is essential to maintaining profitability in the manufacturing industry. For this reason, having a service desk can help achieve this goal by […]
To provide this essential service, insurance companies must be able to adapt quickly to new information technologies. This is why integrating IT services in companies is important to optimize the […]
Tips for managing IT projects in the insurance industry
Digitalization is a phenomenon that has spread to all areas of life, especially the business sector. The insurance industry is facing the challenge of implementing and managing software to streamline […]
How to measure the performance of your support team easily?
It is no secret that the success of a company depends largely on the quality of the support team. After all, they are the ones who interact with customers and […]
Can a service desk improve the productivity of your employees?
We know that we are in the era of hyperdigitization. This implies that companies must invest in technologies to stay ahead of the curve and provide quality services. Among the […]
5 advantages of using a cloud service desk
In your search for digital solutions and implementation of IT operations management software, it is likely that you have already come across the option of hosting your services in the […]
Why does your company need a service desk?
The creation of service desks and various software for IT service management is prolific, but you’re probably still wondering why your company needs a service desk. Perhaps your company is […]
10 key reasons to integrate ITSM and CLM
Integrating IT service management with CLM software allows you to simplify the management of your organization and make it successful, find out why, here
ServiceNow and Salesforce: 2 tools for different needs
ServiceNow and Salesforce are 2 tools that meet different requirements that depend on the needs of each customer. Know more about them here