Improving teamwork is essential for employees to be more engaged and efficient. In fact, customer service teams with engaged employees have better customer interaction, higher productivity, better retention and 21% […]
Tips for improving customer support teamwork
Boost your employer brand with an ATS Software
If you’re like most HR professionals, you’re always looking for new ways to optimize your employer brand. Doing so is vital to attracting and retaining top talent, reducing turnover, and […]
Sales automation: 3 tasks you should stop doing manually
Did you know that salespeople can spend up to 40% of their time on administrative activities? This translates into less performance and fewer sales. If you want to avoid this and […]
Improve communication between your employees with help desk software
The success of companies depends in large part on their employees’ ability to communicate and collaborate effectively. However, if you have a remote team or your company is huge, it […]
Here’s what to avoid when managing IT projects in your company
Nowadays, companies depend more than ever on technology, which is why IT projects are becoming more and more necessary. Their proper management is vital to meet those goals set in […]
What is customer orientation and why is it important for your company?
The oversupply in the 21st-century business scenario has transformed the customer into the protagonist. Whereas in the past, the consumer’s opinion was inferior to that of distributors or manufacturers, today […]
Increasing sales in E-commerce: 5 keys to success
Have your sales lost strength, or are you unable to reach your goal? We know it can be frustrating, and it is not easy to stay competitive in the growing […]
Benefits of omnichannel in educational institutions
In the age of technological advances, it is important that educational institutions make use of all available tools to offer the best possible experience to students, applicants, teachers, and in […]
5 benefits of a service desk in the manufacturing industry
Ensuring the efficient and correct production of products is essential to maintaining profitability in the manufacturing industry. For this reason, having a service desk can help achieve this goal by […]
Tips to improve your recruiting talent processes
Recruiting talent in a company is a key process for success. However, many organizations do not optimize or put effort into creating better processes. The recruitment process is not easy, […]