itsm Archives

Is not the first time we will be talking about integrations, and this time is Freshcaller + Freshservice turn with ITSM. It doesn’t matter how good or popular a product is, as a user you always need to look for the integrations that product is offering you. Even when we trust in technology for many...

Why you need Intelligent Automation in ITSM?

July 9, 2020February 22, 2021Tech-Blog

Tech-Blog

Intelligent automation is starting to change the way businesses work, in nearly every sector of the economy. Intelligent automation helps in streamlining companies processes and make complex decision-making simpler and faster. The range of applications to which Intelligent automation can be of help is expanding for technologies like Natural Language Processing (NLP), Machine Learning (ML),...

5 tips to choose the best Contract Lyfecycle Management software

May 27, 2020February 22, 2021Tech-BlogLeave a comment

Tech-Blog

Carrying an adequate management of the contracts in a company is part of the successful professional ethics and policies of it, in addition to this, a detailed management of the legal and important documents of an organization, determines the timely compliance of each of the activities of the employees, as well as the effective operation of the company. Aside from the...

10 key reasons to integrate ITSM and CLM

May 18, 2020February 22, 2021Tech-BlogLeave a comment

Tech-Blog

Integrating IT service management with CLM software allows you to simplify the management of your organization and make it successful, find out why, here

Integrating ITSM and PAM: Why is it so important today?

May 6, 2020February 22, 2021Tech-Blog

Tech-Blog

Integrating ITSM and PAM is a model that ensures a reduction of time and costs. Understand why it's so important in today's environment.

With Freshservice and Trello you get collaboration and ITSM in one place.

March 20, 2020February 22, 2021Tech-Blog

Tech-Blog

2 of your favorites tools team up to offer you collaboration and ITSM in one place. Know more about the Freshservice + Trello integration here.

Sandbox by Freshervice allows you to create and test without any disturbance

February 28, 2020February 22, 2021Tech-Blog

Tech-Blog

Forget about problems or delays while implementing changes in your company. With Sandbox by Freshservice you can test and create without any disturbance.

Small company? This Cloud-based ITSM tool is perfect for you

February 26, 2020February 22, 2021Tech-Blog

Tech-Blog

A cloud-based ITSM tool like Freshservice is the perfect solution for small or medium companies. Wanna know why? Read it here

ServiceNow and Salesforce: 2 tools for different needs

February 5, 2020February 22, 2021Tech-Blog

Tech-Blog

ServiceNow and Salesforce are 2 tools that meet different requirements that depend on the needs of each customer. Know more about them here

Freshservice achieves PinkVERIFY certification for 3 additional modules

December 13, 2019February 22, 2021Tech-Blog

Tech-Blog

Freshservice earns the PinkVERIFY certification. Another recognition that officially marks this tool as ITIL compatible. Read on and find out the details.

SSI - Software Services Insurance

SIP - Software Project Implementation

ACUNETIX WEB VULNERABILITY SCANNER

NESSUS VULNERABILITY SCANNER

TENABLE SECURITYCENTER CV

TENABLE.IO CYBER EXPOSURE PLATFORM

RAPID7: INSIGHTVM – VULNERABILITY MANAGMENT

TENABLE LUMIN – VULNERABILITY MANAGEMENT SOFTWARE​

NEXPOSE 2.0​ - VULNERABILITY MANAGEMENT SOFTWARE

BMC FOOTPRINTS – IT SERVICE MANAGEMENT​

BMC TRACK-IT SOFTWARE FAMILY

FRESHSERVICE ITIL SERVICE DESK

SERVICENOW ITSM

SERVICENOW BUSINESS MANAGEMENT ON CLOUD

FOOTPRINTS SERVICE CORE BMC

FRESHDESK CUSTOMER HELP DESK

BOMGAR - PASSWORD SAFE BEYONDTRUST

TENABLE.OT - INDUSTRIAL SAFETY SOFTWARE​

ANYDESK - REMOTE DESKTOP SOFTWARE​

BMC CONTROL-M AUTOMATION

BMC CLIENT MANAGEMENT - FOOTPRINTS ASSET CORE

BOMGAR BEYONDTRUST ‌

SERVICENOW IT OPERATIONS MANAGEMENT ‌

TEAMVIEWER | SECURE REMOTE ACCESS

FRESHCALLER CLOUD CALL CENTER

FRESHWORKS 360 CUSTOMER ENGAGEMENT SUITE

FRESHCHAT LIVE CHAT AND ENGAGEMENT SOFTWARE

FRESHCONNECT – COLLABORATION SOFTWARE

FRESHMARKETER- WEB CONVERSION SOFTWARE

FRESHPING FREE SUITE FOR UPTIME MONITORING

FRESHWORKS CRM

FRESHTEAM RECRUITMENT SOFTWARE

VTIGER CRM CUSTOMER RELATIONSHIP MANAGEMENT

ALIENVAULT USM AT&T CYBERSECURITY

RAPID7: INSIGHTIDR – CLOUD SIEM SOLUTION

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TENABLE LUMIN – VULNERABILITY
MANAGEMENT SOFTWARE

NEXPOSE 2.0 - VULNERABILITY MANAGEMENT SOFTWARE

BMC FOOTPRINTS – IT SERVICE MANAGEMENT

TENABLE.OT - INDUSTRIAL
SAFETY SOFTWARE

ANYDESK - REMOTE DESKTOP SOFTWARE