VeriSM: Everything you need to know about this approach
What is VeriSM? What are its key ideas? How can you implement it? Will it replace ITIL framework? Read on and discover the answers.
itsm
Problem Management: 5 Best Practices for a Proactive Approach
Do you want more proactive and preventive problem management? Take a look at these 5 best practices to optimize this ITIL process.
Reporting: Everything you need to know to create powerful reports
La mejor forma de medir y garantizar el buen desempeño de la organización es a través del reporting. Sigue leyendo y entérate cómo hacerlo de manera eficiente.
Software Implementation: 5 Tips for a Successful Project
Did you know that 70% of companies face flaws in their software implementation? Learn how to achieve it successfully with these simple tips.
ITIL v4: What’s new in the latest version of this framework?
ITIL upgraded, and in February 2019 brought us ITIL v4. ¿Do you want to know what is new in ITIL v4? Read on and find out what’s new in this framework.
Incident Management : Why is it a critical process for your business?
Responding effectively to an unfavorable event is vital to ensuring business continuity. Learn more about Incident Management and its benefits.
IT Asset Management: Why should you carry it out in your company?
IT Asset Management is an important part of your business. Gest to now its advantages and learn how to carry it out successfully with these tips.
IT Services Catalog: How to create a really efficient one?
Excerpt: Do you want to offer your customers an excellent catalog of IT services? Here are some tips on how to achieve this. Read on and learn more.
