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freshworks

Recruitment Process

Recruitment Process: 3 Best Practices for Selecting the Best Talent

February 4, 2019February 4, 2019 Genesis Rivas

Choosing the best prospects for your business today requires more efficient strategies. Learn how to boost your hiring process with these best practices.

 Tech-Blog  Automation, Best Practices, Freshteam, freshworks, Recruitment process., Software Solutions
SaaS CRM

The SaaS CRM transformation is closer than ever

January 22, 2019January 23, 2019 Orian Rendon

69% of SMBs want to replace their SaaS CRM. SaaS CRM transformation is closer than ever. A study by Freshworks and Forrester revealed the need for business sectors to implement […]

 Tech-Blog  CRM software, Customer Relationship Manager, freshworks, SaaS CRM
IT Management

IT Management: 5 Best Practices for Success

January 21, 2019January 21, 2019 Genesis Rivas

Want to know how to get the most out of your IT assets? The answer is simple, through good IT Management. Read on and discover the best strategies to carry it out successfully.

 Tech-Blog  Best Practices, Framework, freshworks, IT Department., IT management, ITIL, itsm

The competitive advantages of using collaboration software

December 27, 2018December 31, 2018 Genesis Rivas

Collaboration software is a key resource for the digital transformation of any company. In this article we clear all your doubts about the subject.

 Tech-Blog  collaboration software, Freshconnect, freshworks, itsm, productivity
Messaging Software

Messaging Software: What advantages can it bring to your company?

October 29, 2018November 5, 2018 Genesis Rivas

Know all the benefits that a messaging software can bring to your business and go ahead and incorporate it as a central tool for your customer service strategy.

 Tech-Blog  Conversión, crm, Customer service, Cyberspace, Freshchat, freshworks, Live Chat, Messaging Software
AI Chatbots

AI Chatbots: Boost your Live Chat through Artificial Intelligence

October 8, 2018 Genesis Rivas

Live Chat and AI Chatbots can be combined to provide you with an excellent conversion tool as well as a great customer service resource. Read on and learn more about this effective integration.

 Tech-Blog  AI Chatbots, Artificial Intelligence, Customer Engagement Tool., Customer service, Freshchat, freshworks, Help Desk, Live Chat, Machine Learning
freshworks

Freshworks: Home for Freshdesk customer support & management software

June 8, 2017June 14, 2017 Thaignée Pereda

The freshness and renewed energy of Freshworks are just some of the many features that allow them empower both, large and smaller companies, to provide a high quality performance in customer support and sales results.

 Tech-Blog  crm, Customer service, Customer Support, freshworks, ITIL - ITSM

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Leading Software Solutions?

A vast portfolio of partners and long time expertise
allow us to offer a wide range of services and products
from Digital Security to ITSM:


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Recent posts

  • Remote Assistance

    Remote assistance: 5 reasons to boost your Help Desk through this service

     February 18, 2019
  • Cloud Services

    Cloud services: 5 myths related to this technology

     February 15, 2019
  • beyondtrust

    Bomgar evolves into BeyondTrust: Better Secure Access Solutions

     February 14, 2019

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