Service Desk vs. Help Desk: In what ways are they different?
Service Desk and Help Desk definitely don’t mean the same thing. Want to know the differences? Read on and find them all.
freshworks
ITSM: What benefits can IT Service Management bring to your company?
Any business can always be better. Know the advantages of ITSM that will make you wonder why you didn’t implement it before in your company. Read on and find out more.
FreshSales Vs Hubspot: Which CRM solution works best for your business?
Do you want to integrate a CRM solution in your company, but still don’t know which one to choose? Look at this comparison FreshSales vs Hubspot and decide for the best.
Business Challenges: 4 Major Challenges Companies Face Today
All businesses confront challenges, success depends on how they decide to face them. Learn more about the main business challenges and the best ways to overcome them.
Recruitment Process: 3 Best Practices for Selecting the Best Talent
Choosing the best prospects for your business today requires more efficient strategies. Learn how to boost your hiring process with these best practices.
The SaaS CRM transformation is closer than ever
69% of SMBs want to replace their SaaS CRM. SaaS CRM transformation is closer than ever. A study by Freshworks and Forrester revealed the need for business sectors to implement […]
IT Management: 5 Best Practices for Success
Want to know how to get the most out of your IT assets? The answer is simple, through good IT Management. Read on and discover the best strategies to carry it out successfully.
The competitive advantages of using collaboration software
Collaboration software is a key resource for the digital transformation of any company. In this article we clear all your doubts about the subject.
Messaging Software: What advantages can it bring to your company?
Know all the benefits that a messaging software can bring to your business and go ahead and incorporate it as a central tool for your customer service strategy.
AI Chatbots: Boost your Live Chat through Artificial Intelligence
Live Chat and AI Chatbots can be combined to provide you with an excellent conversion tool as well as a great customer service resource. Read on and learn more about this effective integration.
