freshworks Archives

Have you ever heard about task management software? If you don’t keep reading, you’re about to find out how this tool will help you improve your company’s overall functioning. Improving […]

Customer success: How to accomplish it and why is so important

August 18, 2020February 22, 2021Tech-Blog

Tech-Blog

The statement “customer success” seems pretty obvious, but do you really know what means? Keep reading to find out. Every company knows that keeping customers happy is the secret behind […]

4 ways to prevent agent burnout with Freshcaller

August 4, 2020February 22, 2021Tech-Blog

Tech-Blog

Dealing with customers on a daily basis is an exhausting job, even when you’re dealing with them over the phone. As a result, it is normal to find agent burnout […]

Freshcaller + Freshservice an integration that will solve your ITSM challenges

July 28, 2020February 22, 2021Tech-Blog

Tech-Blog

Is not the first time we will be talking about integrations, and this time is Freshcaller + Freshservice turn with ITSM. It doesn’t matter how good or popular a product […]

“Visionary” recognition for Freshworks in 2020 Gartner Magic Quadrant

July 7, 2020February 22, 2021Tech-Blog

Tech-Blog

Gb Advisors is happy to announce that Freshworks just received a very important recognition as a “Visionary”, in this year’s Gartner Magic Quadrant for one of its outstanding products: Freshdesk. […]

Guarantee your business continuity with these 4 integrations

April 16, 2020February 22, 2021Tech-Blog

Tech-Blog

Worried about your business continuity? there’s no reason for that if you have any of these tools. Get to know everything here.

Freshservice achieves PinkVERIFY certification for 3 additional modules

December 13, 2019February 22, 2021Tech-Blog

Tech-Blog

Freshservice earns the PinkVERIFY certification. Another recognition that officially marks this tool as ITIL compatible. Read on and find out the details.