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Change Management

ITSM solution tips to consider before choosing

5 Tips You Should Consider Before Choosing an ITSM Solution

November 6, 2019 Genesis Rivas

Before choosing an ITSM solution, ideally you should take the time to consider certain details. Discover some tips you can follow.

 Tech-Blog  Change Management, IT Service Management, ITIL, ITSM Roadmap, ITSM Solutions, Knowledge Management, Process Maturity, Self Service Portal  Leave a comment
Process Maturity

Why measure your company’s level of process maturity?

October 31, 2019November 28, 2019 Genesis Rivas

Learn more about the importance of measuring the level of process maturity of your business and achieve continuous improvement for your company

 Tech-Blog  Agile, Change Management, Continuous Improvement, freshdesk, Freshservice, Problem Management, Process Management, Process Maturity  Leave a comment
Change Management

Change Management: Key Factors You Need to Know

October 4, 2019October 25, 2019 Genesis Rivas

Adopt innovative strategies and tools without any difficulty thanks to Change Management. Read on and find out some key factors.

 Tech-Blog  Best Practices, Change Management, Enterprise Culture, freshworks, ITIL processes, Software Solutions  Leave a comment
Event Management

Event management: Everything you need to know about this ITIL process

September 27, 2019September 27, 2019 Genesis Rivas

One of the best incident prevention strategies in the company is good event management. Read on and find out how it works.

 Tech-Blog  Best Practices, Change Management, Event Management, Incident Management, Information Technologies, ITIL, Problem Management, Servicenow  Leave a comment
ITIL and Agile

ITIL and Agile: Is it possible to achieve a more agile ITSM?

October 1, 2018September 26, 2019 Genesis Rivas

Can ITIL be successfully combined with other practices? Read on and learn more about the advantages that the union between ITIL and Agile can bring you.

 Tech-Blog  Agile, Change Management, Framework, IT Service Management, ITIL, ITIL and Agile, ITSM Best Practices, ITSM Tool, Project Management  Leave a comment
automatización de procesos empresariales

Business Process Automation: A positive look at projects for your expansion of operations

January 31, 2018September 26, 2019 Alexander Guedez

Business process automation offers a positive look at projects to expand your operations. Take a look on more related aspects in this post.

 Tech-Blog  automated solutions, automated solutions for projects, automated tools, Change Management, process automation  Leave a comment
empresa digital

Coping with Change Management in Digital Enterprises

October 7, 2016October 20, 2016 Alexander Guedez

What are the differences between Digital and Traditional Enterprises? Are you prepared to cope with Change Management for integrating the best of each one?

 Tech-Blog  Change Management, Digital Enterprise  Leave a comment

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