Changes happening in your company can be a good or a bad thing, but either way, your company needs to be prepared to manage them. Keep reading to know how.
Freshservice earns the PinkVERIFY certification. Another recognition that officially marks this tool as ITIL compatible. Read on and find out the details.
Before choosing an ITSM solution, ideally you should take the time to consider certain details. Discover some tips you can follow.
Learn more about the importance of measuring the level of process maturity of your business and achieve continuous improvement for your company
Adopt innovative strategies and tools without any difficulty thanks to Change Management. Read on and find out some key factors.
One of the best incident prevention strategies in the company is good event management. Read on and find out how it works.
Can ITIL be successfully combined with other practices? Read on and learn more about the advantages that the union between ITIL and Agile can bring you.