4 functionalities that every service desk must have September 3, 2021September 7, 2021Blog Blog You’ve probably already faced the challenges of managing your company’s IT services. Maybe your sales rep suffered a computer failure and couldn’t reach a technician in time to connect with […] Can a service desk improve the productivity of your employees? August 28, 2021September 10, 2021Blog Blog We know that we are in the era of hyperdigitization. This implies that companies must invest in technologies to stay ahead of the curve and provide quality services. Among the […] Cybersecurity Automation: Why Should You Implement It? September 20, 2019February 22, 2021Tech-Blog Tech-Blog Have you heard about cybersecurity automation? Do you know what can it do? Discover all its advantages and implement it now in your company. AI Chatbots: Boost your Live Chat through Artificial Intelligence October 8, 2018June 23, 2020Tech-Blog Tech-Blog Live Chat and AI Chatbots can be combined to provide you with an excellent conversion tool as well as a great customer service resource. Read on and learn more about this effective integration. Machine Learning: 5 reasons to invest in a Predictive Analytics software August 10, 2018June 23, 2020Tech-Blog Tech-Blog here are many reasons why you should make the decision to invest in a tool that integrates Machine Learning. Here are 5 of the most relevant ones. AI and CRM: Enhance Customer Relationship through Artificial Intelligence July 30, 2018June 23, 2020Tech-Blog Tech-Blog Anticipating your customers' needs to offer them quality products that exceed their expectations becomes much easier when you use intelligent resources. Learn more about the advantages of combining AI and CRM.