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In your search for a ticketing software to improve your company's customer service, you will have already found several possibilities in the market.

The customer support department is one of the most crowded areas in any company.

In your search for digital solutions and implementation of IT operations management software, it is likely that you have already come across the option of hosting your services in the cloud or not.

The creation of service desks and various software for IT service management is prolific, but you're probably still wondering why your company needs a service desk.

The medical industry is complex. It is in charge of providing healthcare, but achieving this requires managing multiple information technology processes.

Are you trying to improve your business cybersecurity and trying to figure out what security controls you really need?

Currently, companies invest a lot of money in order to deliver good customer service.

Freshworks recently announced the winners of the 2020 edition of the Partner Awards.

Do you remember what communication was like before WhatsApp arrived?

One of the biggest challenges for any company is to provide efficient customer service.

There is a widespread misconception among the younger masses that "seniors will never learn about technology.

Vulnerability management is a critical security process that has been an important part of cybersecurity operations for decades.