Anticipating your customers' needs to offer them quality products that exceed their expectations becomes much easier when you use intelligent resources. Learn more about the advantages of combining AI and CRM.
AI and CRM: Enhance Customer Relationship through Artificial Intelligence
Remote Support: 6 Advantages remote assistance can offer to your organization
Are you sure the best support service requires the physical presence of a technician? Surprise yourself with all the benefits that remote support can bring to your organization.
Service Level Agreements SLAs: How to get the most out of your contracts?
SLAs are the starting point to promote best practices for the management of IT service delivery. Learn how to get the most out of your contracts.
ITIL and DevOps: Improve your service delivery through this smart integration
ITIL and DevOps leave behind the myths and come together for better service delivery. Learn more about this smart integration and its benefits.
Internet of Things: 5 simple actions to ensure the Security of the IoT
Can the Internet of Things become a new challenge for your organization? Keep all your systems protected in the IoT era with these simple security measures.
5 steps to easily migrating applications and services to the Cloud
Migrating applications and services to the Cloud is the first step to keep pace with technological innovations. Discover here how to simplify the process.
Big Data Technology: 5 Advantages Intelligent Data Management can offer to ITSM
Big Data technology is being used as an effective response to the increasing size of the amounts of data generated from the interaction between users and technologies. And it is currently empowering ITSM with a smarter way to manage information.
DevOps: Integration as a drive towards organizational success
Business transformation demands an increase in the speed of development of software solutions. Learn how to produce faster and better with the practices proposed by DevOps.
Uses of KPIs to improve the overall performance of your company
The uses of KPIs spread use to all the sensitive data of your company and translate results into financial terms. Learn here how to create powerful KPIs.
Cryptocurrency Security: Malware illegally monitors 2.3 million Bitcoin wallets.
A major attack on the Cryptocurrency Security raises concerns among users and experts in crypto-assets. Keep reading and discover the features and scope of this threat called Cryptocurrency Clipboard Hijacking.