Artificial Intelligence (AI) is an increasingly necessary integration in industries and companies. They require efficient, intuitive and holistic solutions to meet the challenges of today’s market, where technological practicality is the #1 requirement. In this aspect, AI can solve problems, assimilate paradigms and automate processes. All this in order to improve productive performance and profitability.
According to statistics, 31% of companies expect to implement Artificial Intelligence from 2019. Moreover, the organizations that currently use it recognize that they have achieved 53% of their objectives with greater effectiveness.
As you can see, there are several reasons why you should think about being part of the percentage of companies that bet on futuristic management. In this article, we share with you the key points of AI in industries.
Why bet on Artificial Intelligence?
Imagine the benefits of hiring a super brain that looks out for your company’s interests. This brain would have the capacity to make preventive decisions, execute processes, make logical formulations and correct errors in the systems. In fact, these are precisely the applications of Artificial Intelligence for medium and large companies.
In this way, computing, logic, and ethics come together to design “thinking” software. Capable of understanding your environment, assimilating protocols and working accordingly to them. Additionally, AI options are also very flexible. This technology can be implemented according to the needs of each industry. For example, you can choose between symbolic Artificial Intelligence or sub-symbolic Artificial Intelligence:
In the first case, the software complies with automatic and self-learning processes to make intelligent decisions. And in the second case, the software simulates human thinking to execute more empathic processes; as in customer service or hospital care.
Although AI cannot replace human effort within companies, it helps to optimize productive performance, avoids risky situations and guarantees compliance with quality standards.
Applications of Artificial Intelligence in operational processes
The industrial sector and the tertiary sector can benefit greatly from Artificial Intelligence. This technology has the potential to manage processes, avoid economic and human losses, and maximize operational capacity. Similarly, AI solutions help to implement long-term strategies for the sustainable development of organizations.
These are the applications of Artificial Intelligence in the main industries of the economy:
AI plays an essential role in agro-industrial activities. Today, cutting-edge companies employ intelligent solutions to prevent workplace accidents and detect errors in the production line; as well as managing elements in the entry and exit of processes, such as stock control, product distribution or waste management.
These integrations can be found in all types of formats such as product handling robots, seeding machinery, end-of-arm tools or compliance software. On the other hand, predictive intelligence is used to improve crop quality and leverage soil potential.
Banking was one of the first industries to incorporate intelligent solutions. Around the world, the financial industry uses symbolic intelligence software to enhance the experience of its customers and its employees.
Two of the most representative cases is the usage of financial advisory chatbots and automated risk assessment. In this way, businesses and customers can make safer decisions about their finances.
IA applications for healthcare focus on predictive analytics. In this way, specialists can use all the data collected in their institutions or in a given population to make better medical decisions, as well as to avoid the progress of diseases with demographic patterns.
There is also clinical profiling and imaging software to streamline the diagnostic process in emergency rooms, as well as robotic assistants for precision surgeries. It is expected that other intelligent solutions designed for patient empowerment, such as health self-management and medical records management, will begin to be implemented in the coming years.
Services and B2B
The applications of Artificial Intelligence in the service sector are diverse. In this industry, companies benefit from process automation, customer service chatbots, symbolic intelligence for SLA compliance, and cybersecurity; as well as the interpretation of Big Data and prospect profiling in applications CRM.
Reports indicate that intelligent automation increases productivity by 14.5% and reduces overhead by 12.2%.
AI for more efficient Service Management
IT administrators in any industry can also take advantage of Artificial Intelligence. With the right investment, the IT department can implement front-end and back-end resources to improve the digital infrastructure.
At entry points, the user can use chatbots or incident interpretation systems to speed up ITSM support.
On the other hand, cognitive service integrations help to open tickets and resolve repetitive issues automatically, without human support. This reduces the workload of employees and focuses their efforts on the technological development of the company and other major projects.
In fact, Artificial Intelligence functions as an ultra-efficient assistant, as is the case with knowledge management. In the near future, these AI solutions will be able to connect to cloud systems to enrich the ITSM knowledge base and find answers faster.
At GB Advisors we have the tools and expertise to help you in the digital transformation of your business. Contact us for quality consultation.