Technology departments are full of challenges. On a daily basis, the teams of IT face unexpected problems, incidents, and requests that require an intelligent methodology to get out well at […]
Customer Services is one of the areas that benefit the most from Innovation Management. Learn here 4 tips to make the best of innovation for your company.
Discover here why using automated solution for app development is beneficial for improving your company’s Service Management.
Whether you work in Service Management or other, it is important to incorporate mobile-first solutions to keep pace on new approaches for service delivery.
What is Custom Management or Custom Relationship Management (CRM)? Do I need a CRM to make the best of my customer service team, and improving my client service? On the one […]