ITIL metrics: Choose the right ones to improve your service management February 25, 2020June 23, 2020Tech-Blog Tech-Blog ITIL metrics are very useful tools to improve service management in your company. Discover in this post which are the most relevant. ... VeriSM: Everything you need to know about this approach October 14, 2019June 23, 2020Tech-Blog Tech-Blog Notice: Undefined index: file in /nas/content/live/gbadvisors/wp-includes/media.php on line 1558 In terms of technology, ITSM frameworks, and approaches, trends come and go. Although there are standards such as ITIL or COBIT that have managed to keep up to date for many years, the advent of the digital era has promoted the emergence of new approaches aimed at improving the way in which companies manage... 5 essential qualities that your Service Management tool must have June 14, 2019June 23, 2020Tech-Blog Tech-Blog Choosing the Service Management tool that best suits your business is not easy. Read on and get to know the essential qualities your software must have.... Service Management: increased process optimization, improved service delivery May 31, 2019June 23, 2020Tech-Blog Tech-Blog Do you want to achieve faster and more efficient Service Delivery? Service Management can help. Read on and find out how.... Hackathons: How to implement them in the company? February 5, 2019June 23, 2020Tech-Blog Tech-Blog Technology departments are full of challenges. On a daily basis, the teams of IT face unexpected problems, incidents, and requests that require an intelligent methodology to get out well at the end of the day. And in this respect, hackathons are resources of innovation and creativity that can maximize the productivity of your employees.... 4 tips to ease the Innovation Management in Customer Services December 5, 2018June 23, 2020Tech-Blog Tech-Blog Customer Services is one of the areas that benefit the most from Innovation Management. Learn here 4 tips to make the best of innovation for your company.... Automated solutions for App development: Improving your Service Management October 25, 2017June 23, 2020Tech-Blog Tech-Blog Discover here why using automated solution for app development is beneficial for improving your company's Service Management.... Why Mobile-first solutions are the new trend for Service Management August 4, 2017June 23, 2020Tech-Blog Tech-Blog Whether you work in Service Management or other, it is important to incorporate mobile-first solutions to keep pace on new approaches for service delivery.... How to exploit consumer profiles for Customer Management? February 9, 2017June 23, 2020Tech-Blog Tech-Blog What is Custom Management or Custom Relationship Management (CRM)? Do I need a CRM to make the best of my customer service team, and improving my client service? On the one hand and according to TechTarget, Customer Management or CRM (Customer Relationship Management): Customer relationship management (CRM) is a term that refers to... Scroll to top × Hello! Click on one of our representatives below to chat on WhatsApp or send us an email to email@example.com % % Sales Andres Available from 08:00 to 17:00 Sales Daniel Available from 08:00 to 17:00 Sales Isabella Available from 08:00 to 17:00 Sales Edeliany Doe Available from 08:00 to 17:00 Sales Casandra Available from 08:00 to 17:00 Powered by GB Advisors, LLC × How can I help you?