How do I choose a service desk software that meets my business needs? That’s the question hundreds of companies are asking nowadays. Although there are very good options available, the […]
Freshservice vs TOPdesk: Which is the best service desk?
Customer service in banking: 3 mistakes to avoid
Customer service in banking is a critical part of business success. In a survey conducted by J.D. Power, more than 43% of respondents reported having a “bad” or “very bad” […]
5 tips to capture leads in your e-commerce
To succeed in the business world, capturing leads for e-commerce is an essential task. It is necessary to follow a marketing and sales strategy that allows these users to connect […]
4 strategies to improve human talent management
The global economy is an increasingly competitive place. If you want to succeed in this environment, your company needs committed human talent to achieve its goals. However, with such […]
Top 6 strategies to improve your patients’ experience
Technology has revolutionized the healthcare industry in many ways. One of the most important advances has been how hospitals and clinics use IT tools to improve the patient experience. In […]
To provide this essential service, insurance companies must be able to adapt quickly to new information technologies. This is why integrating IT services in companies is important to optimize the […]
What challenges do insurance companies face in the digital age?
n today’s digital age, users are more demanding of service companies. This is especially true for insurers, where customers often deal with complex policies and large sums of money. In […]
Tips for managing IT projects in the insurance industry
Digitalization is a phenomenon that has spread to all areas of life, especially the business sector. The insurance industry is facing the challenge of implementing and managing software to streamline […]
Technology in Healthcare Industry: Key Challenges and Solutions
With the growing needs on the healthcare industry, it’s no wonder that clinics and hospitals face major challenges nowadays. From protecting patient privacy to communication issues with their medical team, […]
7 tips to improve your digital communication with your clients
It’s no secret that digital communication has become a staple in our society. From ordering food to shopping for clothes, we are doing more and more of our transactions online. […]