Blog

One of the biggest challenges for the healthcare sector has been to stay ahead of the curve in two important areas: increasing productivity and keeping employees happy.

The best CRM for your organization should not be the prettiest or the cheapest. It should be the one that helps you maximize customer engagement.

If you have an online business, E-commerce chatbots can change your whole customer support and customer experience for good.

We are sure you had sent emails before, but have you ever thought about email open rates?

Job descriptions. They are more important than many of us think, but sadly almost no one gives them the attention they need.

If you’ve been working from home for a while, you already know that, in the end, a home-based worker’s efficiency depends largely on his organizational capacity.

Trust us, moving your business online is the best thing you can do right now!

Have you ever heard about task management software?

Although millions of business owners around the world continue to invest in their companies’ cybersecurity, they’ve failed to introduce the necessary identity-based access controls.

Dealing with customers on a daily basis is an exhausting job, even when you’re dealing with them over the phone.

Every company needs IT experts or third-party suppliers to access their networks at some point.

Is not the first time we will be talking about integrations, and this time is Freshcaller + Freshservice turn with ITSM.