In this modern world, having access to your information any time and anywhere is not only a possibility but also a great need. Due to this, most companies and institutions now rely on remote access tools to empower their communication among devices and technologies.
Teamviewer combines connection and security to guarantee a better experience in remote desktop access and customer support. It also has multiple features that allow your company complete flexibility among networks for enhancing IT Management.
Ensure your staff secure remote access to diverse devices for different tasks
Teamviewer gathers technology and functionality to help enterprises excel in remote customer support
There is no need of advanced or complex setups for this software. It works instantly and detects any proxy configuration.
Teamviewer includes fast data transmission, smart configurations and hardware acceleration for a higher performance.
Around the globe
Overcome communication barriers with this solution which supports international keyboards and more than 30 languages.
With random passwords, end-to-end encryptions and black and whitelisting, this remote access software ensures safety in every connection.
TeamViewer | Secure remote access and support for businesses
Connect to a large number of platforms and devices without problems: PC to PC, PC to mobile, mobile to mobile. TeamViewer allows you to access 24/7 to multiple devices from your working environment or browser. Besides, you can also count on unique features like:
- Service queue
- Comprehensive Reporting
- Remote printing
- Linux systems without a GUI
- Special Keys and clipboard
MEETINGS AND PRESENTATIONS
Communicate with your audience via video, chat and telephone conference. Get more efficient presentations by differentiating organizer, presenter and participants. This secure remote access software compiles practical and useful tools to improve the quality of your interactions:
- Screen sharing
- Access control
- Session recording
- Ultra-high definition
Customize your Quick Support® with your corporate identity and adapt your configurations based on your customers’ needs. Also, take advantage of its simple and touch-friendly user interface and optimized features to provide your clients a great experience 24/7 from any location:
- Chat widget
- Multilayer support
- Email client integration
- Bulk actions
- Topic related ticketing
Premium Service Package for additional support on TeamViewer
The package consists of access to specialized technicians to work any additional requests of support that is not included in the current continuous software support. This support complements TeamViewer standard support with version upgrades, configuration, advice, implementations and knowledge transfer.
Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client.
Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool.
We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation.
The customer has up to a maximum number of support hours available for one year which can be consumed at least in blocks of 1 hour per request, until the total amount of hours purchased are consumed. We have available additional Premium Support Packages for 24, 40, and 80 hours.
Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for TeamViewer in the American Continent. We currently serve customers in all countries of North America, Central America, south america, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brasil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.