Streamline and automate client management
Seamlessly automate processes and effectively manage clients with BMC Client Management 12, a comprehensive set of capabilities that enable you to discover, configure, manage, and secure all of your IT end points.
- Pass software audits with ease
- Reduce data vulnerabilities and financial risk through automated software patching
- Know what you have – confidently discover all your clients and edge devices
- Intelligently manage your software entitlements – don’t over deploy and don’t over spend
- Enjoy turnkey integration with multiple BMC service desk solutions
BMC Client Management Features
Reduce the risk of costly audit failures by understanding how software is used in your organization
Make informed financial decisions to optimize spending and eliminate compliance penalties
Reduce exposure and financial risk by automatically patching known vulnerabilities
Easily establish return on investment (ROI) and total cost of ownership (TCO) with granular power management settings
Control costs, reduce risk, and ensure compliance with automated IT endpoint management
Client Management delivers complete desktop and laptop management, helping organizations control hardware and software costs, avoid audit failure, and reduce the likelihood of data loss. From the time a device is acquired, Client Management deploys the proper OS and software specific to the device and the user, ensures organizational and industry policy compliance, and keeps patches up to date until the device is retired. Out-of-the-box ITSM integrations enable the service desk to respond to end-user issues quickly and efficiently with automatically populated device data, the ability to make changes without escalation, and one-click remote capabilities.
Discovery and inventory: Automate inventory tracking to help guide investment decisions, reduce manual processes, and maintain compliance for physical and virtual devices
OS and application deployment: Centralize and automate system deployment or migration—with no configuration—for minimal disruption
Software license management: Reduce costly audit failures by understanding software license usage
Patch management: Centrally assess, manage, deploy, and report on patches to ensure that systems are secure and that the integrity of your business is never compromised
Event management: Extend monitoring and custom alerting capabilities to proactively track, manage, and automate remediation when key infrastructure events occur
MyApps: Put pre-approved software and access requests in the hands of the end user without going to any websites or submitting helpdesk forms
Policy compliance: Ensure devices adhere to regulatory, industry, and corporate polices and provide reports to satisfy audit requests (SCAP 1.2 compliant certified by the National Institute of Standards and Technology)
Device security: View, control, monitor, and update all major anti-virus and anti-spyware software from a single source
Remote management: Securely manage routine desktop management tasks with administrators being able to detect, diagnose, and resolve PC issues without leaving their desk
Power management: Lower energy bills and reduce the environmental footprint associated with PC energy consumption
Device management: Centrally define and enforce your device usage policies, control upload and download activity, log peripheral device events for proactive response, and audit any unwanted activity
Premium Service Package for additional support on Client Management
The package consists of access to specialized technicians to work any additional requests of support that is not included in the current continuous software support. This support complements BMC standard support with version upgrades, configuration, advice, implementations and knowledge transfer.
Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client.
Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool.
We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation.
The customer has up to a maximum number of support hours available for one year which can be consumed at least in blocks of 1 hour per request, until the total amount of hours purchased are consumed. We have available additional Premium Support Packages for 24, 40, and 80 hours.
Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for BMC in the American Continent. We currently serve customers in all countries of North America, Central America, south america, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brasil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.