Customer Management

Automate your business processes with Next-Gen Enterprise Customer Management

If you work in sales, marketing, or customer service, you’ve probably heard the term before – but what does CRM mean, and what can it do for your business?

Customer relationship management (CRM) definition: The way businesses interact with current and future customers. Traditionally, this has been done with software that automates and integrates your customer-facing activities: sales, marketing, and customer service. But today, best-in-class CRM software systems go beyond that core functionality – providing additional tools for customer analytics, personalization, e-commerce, social media, collaboration, and more. The ultimate goal? To drive omni-channel customer engagement.


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Explore our Customer Management tools portfolio and start grow your business now



Freshsale integrates email and chat to the CRM software. With this simple and innovative answer; Freshsales reconfigures and boosts the labor of Marketing and Sales to avoid Customer Service staff to move out between systems; functionalities and applications that may interfere with their results.

Freshchat is an instant messaging solution with which you can offer the best satisfaction to your customers through timely and effective responses. With messaging channels, live chat oriented to conversion, Bot 24/7, intelligent metrics, integration with other Freshworks products.

Open source software designed for Small and Medium Industries (SMEs) that integrates modules for Tasks Organization; Sales; Marketing and Help Desk on the same platform that helps you to manage your leads; increasing your Return of Investment (ROI) of your email marketing campaigns; and delivering an incredible customer service experience from the same service platform.

Freshcaller is a solution of call center on cloud. Record your calls, create shared lines, view incoming and outgoing calls from a centralized dashboard, and get a history of interactions with your customers, all from the same place. Freshcaller offers you all the versatility of a complete, high-tech phone system, without worrying about the associated costs and maintenance.

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Premium Service Package for additional support on Customer Management

The package consists of access to specialized technicians to work any additional request of support that is not included in the current continuous software support. This premium offer complements Customer Management standard support with upgraded versions, configuration, advices, implementations and knowledge transfer.

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Installing Services

Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client.

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Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool.

personalization services


We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation.

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The customer has up to a maximum number of support hours available for one year which can be consumed at least in blocks of 1 hour per request, until the total amount of hours purchased are consumed.  We have available additional Premium Support Packages for 24, 40, and 80 hours.

GB Advisors

Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for multiple Customer Management software solutions in the American Continent. We currently serve customers in all countries of North America, Central America, South America, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brasil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.

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