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Almost all the activities of the company, from decision-making and management of logistical issues.

For a long time the Dark Web has been a space for open exchange between cybercriminals around the world.

Achieving excellence in service delivery is one of the objectives that successful companies constantly pursue.

Although the term workflow is usually associated with the business world, the truth is that workflows are everywhere in our daily lives, not just in organizations.

Incidents are part of everyday business, regardless of the quality of service provided by their IT teams.

An IT services catalog is a document that describes all the IT services offered by a company.

usiness Management is a discipline in charge of achieving the correct coordination of all the elements that make up a business.

Those businesses that have a good sales strategy always focus on getting to know their customers well in order to offer them quality services that really meet their expectations

Technology has become a fundamental part of day-to-day business.

Whether it is to optimize customer interactions or boost sales, one of the best decisions any organization can make is to purchase a CRM solution.

In the mid-1980s, the British Trade Organization began to produce a series of books related to the management of IT services.

Currently, there are very few companies able to offer users each one of the products and services they need to meet their needs.