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Learn about technology and business.
December 12, 2022
9 Reasons to Switch from Excel Spreadsheets to a CRM Software
Everyday life for an SME manager or sales representative consists of juggling customer information using Excel spreadsheets.
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December 6, 2022
4 Challenges of Remote Support Teams and How to Overcome Them
Although remote work has become "the new normal" for many companies, managing a remote support team still poses several challenges
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December 1, 2022
Call Center Optimization: 5 Tactics to Streamline Operations
When it comes to Customer Experience (CX), there are two things you should never skimp on: quality and efficiency.
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November 29, 2022
5 Common Mistakes made by SMEs in Customer Database Management
Optimal customer database management is the key to the success of any sales operation
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November 27, 2022
Top 5 tips to improve field technician’s productivity
Service companies that operate in the traditional way are becoming an endangered species.
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November 23, 2022
3 Problems of Not Having the Right Sales CRM
When it comes to sales, most organizations rely on a CRM to manage that workflow.
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November 21, 2022
Digital employee experience: benefits and how to improve it.
The global pandemic radically changed expectations about how and where to work.
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November 14, 2022
Process designer: Main functions and advantages
Lack of transparency and poor organization in workflows can be the worst enemy of business growth.
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November 10, 2022
3 Ways to Optimize Your Sales Pipeline With monday.com
Everybody knows that a sales pipeline allows to visually track the sales area's performance.
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