Blog

Lose your fear of ITSM audits! Discover how to manage logs, track assets and document policies to ensure effective compliance and avoid common failures.

This post explores actionable strategies for remote and hybrid teams to maximize collaboration using monday.com.

Learn how to apply Lean and Agile methodologies inside monday.com to drive ongoing process improvements.

Freshdesk is not just for customer service! Find out how organizations are leveraging this software to streamline IT, HR and Operations.

¿Conoces la diferencia entre incidentes y solicitudes de servicio? En este artículo te la explicamos con detalle y cómo Freshservice los gestiona de forma eficiente.

Learn actionable methods to identify and automate repetitive tasks within your organization's workflow using monday.com. The article will highlight use cases, automation workflows, and measurable benefits, making it a guide for optimizing efficiency and reducing manual effort.

Discover how integrating Freshdesk with popular CRM platforms fosters seamless collaboration between your support and sales teams. This post will provide step-by-step integration guides, use cases, and the impact on overall customer experience.

Learn how integrating IT Operations Management tools with customer support workflows can optimize service delivery, reduce incident resolution time, and enhance user satisfaction. Step-by-step examples will show how ServiceNow and Freshservice users can align ITOM with support processes for maximum efficiency.

Explore how artificial intelligence and machine learning are transforming ITSM automation on platforms like Freshservice.

Discover step-by-step strategies for setting up an effective project portfolio management (PPM) framework using monday.com. This post will explore customizable templates, prioritization techniques, and integration tips to help organizations better oversee multiple projects and align them with business objectives.

This post explores how IT teams can use ServiceNow’s automated compliance features to simplify IT audits, reduce errors, and ensure continuous adherence to regulatory standards. Avoiding manual paperwork and leveraging out-of-the-box reporting can save time and mitigate compliance risks for businesses of all sizes.

Learn how automating routine employee lifecycle processes through Freshservice can reduce manual workload and boost HR-IT collaboration.