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Blog
Learn about technology and business.
November 9, 2023
Advantages of adopting an ITIL service desk on Cloud
In the digital era we find ourselves, companies are constantly looking for ways to improve their efficiency and productivity.
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October 12, 2023
Benefits of Digital Transformation in the Business World
Digital transformation is not a project that limits itself only to the adoption of new technologies.
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October 5, 2023
Myths about digital transformation in organizations
There is a lot of talk about digital transformation in organizations today.
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September 28, 2023
Customer loyalty: What tools do you need to improve your numbers?
These days when clients' expectations are skyrocketing and customer engagement is elusive, companies need to offer more than just products or services.
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September 7, 2023
3 AI-powered CRMs to Boost Productivity
Like many other business software, CRMs have also been enhanced by integrating Artificial Intelligence.
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August 31, 2023
How to accomplish a Customer Service Culture
Did you know that although all companies have customers, not all focus on them? Thus, creating a customer service culture has become a winning strategy in today's marketplace.
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August 17, 2023
The Guide to Generative AI: Concepts, Applications, and Future
Generative artificial intelligence (GAI), or Generative AI, is no longer a futuristic concept but a reality.
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August 3, 2023
Cloud Computing Systems for Dummies: Differences, Advantages and Uses between IaaS, PaaS and SaaS
the so-called Cloud systems coin the provision of hosting services over the Internet.
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July 27, 2023
Gartner Magic Quadrandt Explained
The Gartner Magic Quadrant is one of the pillars you must master if you want to deliver quality service in your company.
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July 20, 2023
5 factors that cause customer's frustration and how to avoid them
Avoiding customer frustration is essential to build lasting relationships with them. In this blog, we tell you why and how to do it.
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July 13, 2023
Improving human-AI collaboration for workforce success
Human-AI collaboration is increasingly necessary and is becoming the norm in the workplace. But is this collaboration always successful?
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June 27, 2023
Business Continuity Plan: Are you prepared to face a crisis?
Have you ever wondered what would happen if there was a breakdown in the electrical system or if your website was unavailable?
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