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Learn about technology and business.
January 28, 2020
How to accomplish employee engagement and why
Your employees are a very valuable part of your business. That’s obvious, right?
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January 23, 2020
Changes happening in your company? You can have it all covered with this powerful tool
Are changes happening in your company? You can have it all covered with this tool.
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January 21, 2020
Field suggestion: an innovative tool to improve your customer support
Customer support is a key factor for all businesses. And everyday technology provides new and better ways of offering this. One of the many options is field suggestion.
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January 16, 2020
Why is mandatory the Integration between Marketing and Customer Support?
Integration between teams is key for your company success. Integration is a very common word, and we even used it as a part of our business strategies.
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January 14, 2020
7 things employees expect from you and your company
Your employees are the other half of your company, they are serving your customers, making sales, working on new projects, and more.
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January 9, 2020
5 things your customers expect from you
Customers know what they want, and they expect it from you. There are no boundaries when it comes to good customer support.
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January 7, 2020
Why you need a collaboration app to boost your team productivity
Collaboration apps are here to stay. If you’re still not familiarized with these tools, we tell you everything you need and more.
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January 2, 2020
Get to know the importance of customer service follow up
Customer service follow-up is more important than you think.
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December 29, 2019
Real-Time Incident Management Is A Must And We Explain Why
We have an important question for you: Does your company count on a real-time incident management service? If the answer is no, you need to read this.
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December 24, 2019
Tips To Improve Your Daily Workflows
Every company and every worker use workflows. But, are these workflows efficient? Do they really help people in the company do their job?
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December 19, 2019
Why An Omnichannel Strategy Will Change Your Company For Good
Have you ever heard of an omnichannel strategy? If you don’t you need to keep reading this.
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December 18, 2019
End-to-End Encryption: Protect your company remotely
If there is something indispensable in the contemporary world, it's digital communication.
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