VeriSM: Everything you need to know about this approach October 14, 2019June 23, 2020Tech-Blog Tech-Blog Notice: Undefined index: file in /nas/content/live/gbadvisors/wp-includes/media.php on line 1558 In terms of technology, ITSM frameworks, and approaches, trends come and go. Although there are standards such as ITIL or COBIT that have managed to keep up to date for many years, the advent of the digital era has promoted the emergence of new approaches aimed at improving the way in which companies manage... Self-service portal: Discover all the advantages of this tool July 29, 2019June 23, 2020Tech-Blog Tech-Blog A self-service portal can make your customers happier and improve the performance of your support team. Read on and get to know all its advantages. ... Service Management: increased process optimization, improved service delivery May 31, 2019June 23, 2020Tech-Blog Tech-Blog Do you want to achieve faster and more efficient Service Delivery? Service Management can help. Read on and find out how.... Workflow optimization: How to improve process performance within your company? May 29, 2019June 23, 2020Tech-Blog Tech-Blog Do you want your company to increase its productivity and improve its results? Then you need to optimize your workflow. Read on and find out how.... Incident Management : Why is it a critical process for your business? May 21, 2019June 23, 2020Tech-Blog Tech-Blog Responding effectively to an unfavorable event is vital to ensuring business continuity. Learn more about Incident Management and its benefits. ... IT Services Catalog: How to create a really efficient one? May 9, 2019June 23, 2020Tech-Blog Tech-Blog Excerpt: Do you want to offer your customers an excellent catalog of IT services? Here are some tips on how to achieve this. Read on and learn more. ... Why should every organization invest in ITSM software? December 17, 2018June 23, 2020Tech-Blog Tech-Blog Do you still have doubts about whether it is necessary to acquire an ITSM software for your company? Read on and find out why you should urgently invest in one. ... Stakeholders: 5 tips to manage their participation in the ITIL project September 14, 2018June 23, 2020Tech-Blog Tech-Blog The implementation of ITIL-based IT service management requires the effective coordination of many elements to ensure successful implementation. However, when approaching ITSM, many organizations tend to usually focus only on certain factors they consider relevant, such as the use of appropriate technology or the establishment of efficient processes. As a result, the importance of... Cyber-resilience: All you need to know about this security approach August 3, 2018June 23, 2020Tech-Blog Tech-Blog The sophistication of the digital world’s threats calls for new approaches to ensuring the security of systems beyond the preventive approach. Stay prepared for any incident with the help of cyber-resilience. ... ITIL and DevOps: Improve your service delivery through this smart integration July 23, 2018June 23, 2020Tech-Blog Tech-Blog ITIL and DevOps leave behind the myths and come together for better service delivery. Learn more about this smart integration and its benefits. ... Posts navigation 1 2 → Scroll to top × Hello! Click on one of our representatives below to chat on WhatsApp or send us an email to email@example.com % % Sales Andres Available from 08:00 to 17:00 Sales Daniel Available from 08:00 to 17:00 Sales Isabella Available from 08:00 to 17:00 Sales Edeliany Doe Available from 08:00 to 17:00 Sales Casandra Available from 08:00 to 17:00 Powered by GB Advisors, LLC × How can I help you?