Over the years and with the arrival of the digital era, academic institutions have experienced many changes. One of the most relevant improvements is the new communication channels used by educators, students, […]
With the growing needs on the healthcare industry, it’s no wonder that clinics and hospitals face major challenges nowadays. From protecting patient privacy to communication issues with their medical team, […]
It’s no secret that digital communication has become a staple in our society. From ordering food to shopping for clothes, we are doing more and more of our transactions online. […]
Do you know what are the key features that an excellent Help Desk software should include? Read on and find them out with us.
Any business can always be better. Know the advantages of ITSM that will make you wonder why you didn't implement it before in your company. Read on and find out more.
A Customer Service well developed Knowledge Base is a perfect tool for improve your service desk performance because its focusing in your customers' needs.