Job descriptions. They are more important than many of us think, but sadly almost no one gives them the attention they need. We are sure you’ve read many job descriptions […]
One of the main concerns businesses face today is if they will be able to manage their teams while working from home. Let us start by saying that even the […]
Improving the quality of your service desks this year implies considering factors never seen before. These are the priority areas for this year 2020.
Today’s companies are in the need of providing everything that can improve their customers experience and their employees work. Thanks to technology there are endless ways of doing this, […]
With the new integration between Freshservice and Microsoft Teams you don’t have to switch back between your service desk and collaboration app.
Keeping your meetings short and productive is possible, we give you 5 tips to teach you how to do it so your employees can enjoy meetings in your company
Employee engagement must be accomplished in every business. By having committed employees your company will improve in many aspects.
Changes happening in your company can be a good or a bad thing, but either way, your company needs to be prepared to manage them. Keep reading to know how.