With the new integration between Freshservice and Microsoft Teams you don’t have to switch back between your service desk and collaboration app.
Freshservice and Microsoft Teams, an integration to increase your productivity
5 tips to keep your meetings short
Keeping your meetings short and productive is possible, we give you 5 tips to teach you how to do it so your employees can enjoy meetings in your company
Sales + customer support: A mandatory integration for every company
Integration between different departments of the same company is a topic that we addressed before and yet we continue to do it. Why? Because integration is the key to business […]
ServiceNow and Salesforce: 2 tools for different needs
ServiceNow and Salesforce are 2 tools that meet different requirements that depend on the needs of each customer. Know more about them here
5 customer retention techniques that work
Customer retention is where you need to start focusing. In this article we bring you 5 techniques that you can apply in your company.
How to accomplish employee engagement and why
Employee engagement must be accomplished in every business. By having committed employees your company will improve in many aspects.
Changes happening in your company? You can have it all covered with this powerful tool
Changes happening in your company can be a good or a bad thing, but either way, your company needs to be prepared to manage them. Keep reading to know how.
Field suggestion: an innovative tool to improve your customer support
Field suggestion is an innovative tool that will save your team a lot of time while improving your customers' experience. Get to know more about it here.
Vulnerability Scan: Know the security level of your company
Understanding the level of protection of your company will help you evolve and improve step by step towards a secure IT environment.
Real-Time Incident Management Is A Must And We Explain Why
Real-time incident management should be a priority within your company. Do you know why? Read on and discover all its advantages.
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