SERVICENOW IT OPERATIONS MANAGEMENT


ServiceNow IT Operations Management integrates ITIL processes, Management Discipline and CMDB to your preexistent systems, while boosting visibility in your infrastructure.

It also helps you increment your efficiency at lower costs, prevent system interruptions and gain confidence. All you need is to automate your management services with this efficient tool.

BOOST YOUR IT INFRASTRUCTURE. INTEGRATE LIFE-LIKE SOLUTIONS


With ServiceNow IT Operations Management, you will adapt your legacy systems to this cloud-based solution for shifting your staff’s work experience, by making their duties more similar to life. ServiceNow IT Operations Management allows service management automatization, and records every single process in the same place.

SERVICENOW IT OPERATIONS MANAGEMENT


Service Management

Communications flow better and faster between departments, increasing efficiency and efficacy.

IT Operations Management

Fends off service interruptions, shifting and broadening up operations and procedures.

Business Management

Business objectives are shifted by IT advantages, focusing in business goals

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IT OPERATIONS MANAGEMENT


Focused in Visibility, Service Outages and Operational Agility, IT Operations Management is divided in 3 phases:

  • Enhancing productivity through its system of records.
  • Increasing availability by managing end-to-end services.
  • Maximizing operations by automating remediation.

ServiceWatch Mapping

Integral Visibility of your IT infrastructure, network and services in one single solution

ServiceWatch Insight

Gathers Event Management, Business Service Management and IT Infrastructure solutions.

ServiceWatch Suite

Complete solution that integrates all ServiceWatch services to your ServiceNow ITSM Investment

Discovery

Special features in the best applications for IT infrastructure

Event Management

Check and handle the real conditions of your services and IT infrastructure, and take reasoned steps to manage solutions

Cloud Management

Administer your infrastructure and all your Cloud-Based systems, whether private or public

Service Mapping

Detect all the elements of hardware and software present in your company, and outline the relationships among them across the enterprise on and offline.

Orchestration

Take control over processes, configurations, service and issues by automating them.

PURCHASING OPTIONS

FOR LICENSING, SUBSCRIPTIONS AND RENEWALS OF SERVICENOW SOFTWARE

WHY GB ADVISORS?

Through our service you get in touch with qualified technicians to execute additional support requests that are not included in the current continuous support. This process complements ServiceNow support with version updates, configuration, consultancy, implementation and knowledge transfer.

Installation Services

Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client

Configuration

Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool

Personalization

We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation

Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Reseller for ServiceNow in the American Continent. We currently serve customers in most countries of Central America, South America, Latin America and the Caribbean. Countries like Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Bolivia, Ecuador, Guyana, Paraguay, Suriname, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Dominica, Jamaica, St. Lucia, St. Maarten, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.

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