With the new integration between Freshservice and Microsoft Teams you don’t have to switch back between your service desk and collaboration app.
Customer onboarding is key for every company’s success. Learn why and how you can use it to secure your business growth.
Keeping your meetings short and productive is possible, we give you 5 tips to teach you how to do it so your employees can enjoy meetings in your company
Integration between departments is not that hard if you have the right tools. Learn how you can integrate the sales and the customer department here.
ServiceNow and Salesforce are 2 tools that meet different requirements that depend on the needs of each customer. Know more about them here
Customer retention is where you need to start focusing. In this article we bring you 5 techniques that you can apply in your company.
Employee engagement must be accomplished in every business. By having committed employees your company will improve in many aspects.
Changes happening in your company can be a good or a bad thing, but either way, your company needs to be prepared to manage them. Keep reading to know how.
Field suggestion is an innovative tool that will save your team a lot of time while improving your customers’ experience. Get to know more about it here.
Integration between teams is mandatory for every company, and in this article we explain why and how you can make this happen.