There is a lot of talk about digital transformation in organizations today. This term is widely used to refer to any digital initiative undertaken in a company. This is regardless […]
Myths about digital transformation in organizations
3 benefits of generative Artificial Intelligence in business
The digital transformation era turned Generative Artificial Intelligence into a fundamental pillar in the global business ecosystem. Particularly, the potential of this technology has been materialized this last time in […]
Cloud Computing Systems for Dummies: Differences, Advantages and Uses between IaaS, PaaS and SaaS
Although Cloud Computing systems are part of the ordinary day-to-day, the term itself is still confusing for some. This article clarifies its use and scope.
5 factors that cause customer’s frustration and how to avoid them
Avoiding your customer's frustration helps you to prevent financial losses for everybody. Here we show you how to deal with it.
Business Continuity Plan: Are you prepared to face a crisis?
Discover in our basic guide the keys to creating a business continuity plan. Ensure the resilience and continuity of your company!
4 Steps to Improve Workflow in Help Desk
Here we explain the Support Levels offered in Help Desk, and in parallel, describe what are the 4 Steps to Improve Workflow in Help Desk
Why team collaboration is vital for hybrid and remote work
Team collaboration is essential for both office work and remote work. Get to know why you need it for your company here.
EAM: 3 keys to understanding Enterprise Asset Management
When we refer to Enterprise Asset Management (EAM), we can refer to two elements: A set of processes and systems dedicated to managing physical assets. A software tool that helps […]
Top 5 must-have features when choosing a Cloud CRM system
If you want to leverage the relationship with your customer, you need the right staff and CRM system. Check the 5 top features to choose your best option.
ITSCM: How important is Continuity Management to your Business?
In business, it is important to always be one step ahead, even when it comes to contingencies. Read on and learn about the importance of ITSCM in preventing any incident from disrupting your operations and in ensuring the continuity of your services.
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