Find out a new way to make interactions with your customers more effectively and make the process of converting leads into loyal customers an easy task. All through CRM and Marketing Automation integration.
Web Application Security is a topic of interest for any organization. Learn how to protect sensitive data in the digital world and build trust with your customers.
If you want to enhance customer service while saving time in long training processes, then follow the these 10 golden rules. Keep reading here.
Live Chat and AI Chatbots can be combined to provide you with an excellent conversion tool as well as a great customer service resource. Read on and learn more about this effective integration.
The IT ecosystem of organizations is composed of a heterogeneous set of elements which grow in number and complexity with technological advances and the passing of years. As a result, […]
While it is difficult to carry out successful brute-force attacks, trends indicate that they are becoming more feasible. Learn how to avoid them here.
Can ITIL be successfully combined with other practices? Read on and learn more about the advantages that the union between ITIL and Agile can bring you.
Continuous improvement should be one of the pillars of any organization. Learn the best way to increase the IT team’s productivity in your organization with these effective strategies.
Asset planning becomes easier when addressing it as service delivery. See how to do it here, and add value to your company.
Are there still areas of your organization that work with manual processes? Discover all the benefits that automation can bring to your business and maximize the competitiveness of your company.