Merge all the advantages of your IT Solutions in the same canvas and put them at the service of your customers and employees
Aranda Software Service Management makes it easier to access and control your physical and digital environments from the same platform
Aranda Service Management receives and processes every case from Aranda Service Desk; stores the respective answer and solution in the DataBase Aranda CMDB; and puts them at your customer’s and employee’s service from Aranda Self Service Knowledge Base.
But if solutions demand another levels of involvement; then Aranda Virtual Support takes the case and from it, using Aranda IVR Service Desk.
Information and effective solutions on demand are the main features of Aranda Software Service Management.
Aranda Software Service Management improves your communication flows, workflows and systmems from any device you choose
Aranda Software Service Management
Mobile Service Management
Aranda Software Service Management keeps pace with your rhythm to respond to the market’s demands. Merge confidently your BYOD Policies with Aranda Mobile Services and its options for you:
Aranda Field Service
Check and control all what it happens in relevant sites of interest for your company, such as constructions, stores, etc.
Aranda Mobile Device Management
Create, distribute and manage your SME’s inventories from any mobile device
Aranda Mobile Desk
Mobile Help Desk for your internal and external customers from a complete Cloud-based Knowledge Base
ARANDA FIELD SERVICE
Thought for enterprises with field operations, Aranda Field Service allows you to give complete follow-up on a real-time basis to your Service Orders in remote facilities. Create related supervisory policies from and for your associated mobile devices.
ARANDA MOBILE DEVICE MANAGEMENT
Aranda MDM adapts to your SME and grows with it without problems. Its Dashboard allows you to gather information for your inventories from any mobile device, and store it all in the Archives of the unique CMDB.
ARANDA SERVICE DESK MOBILE
Aranda Software extends its mobile services to Aranda Service Desk Mobile, your best option in mobile help desk.
Aranda Software Suite of IT Comprehensive Service Management has the most complete approach to satisfy your demands in IT
Aranda Software Suite of IT Comprehensive Service Management gathers all the solutions you need to boost your enterprise
Here you can choose among the solutions created for your Mobile and Desktop Devices for your customers and employees:
Aranda 360 Standard Edition
Aranda Query Manager
Combine them with the most powerful management solutions for your enterprise:
Security Management Software
360 Endpoint Security
Aranda Query Manager
Field Mobile Services
Mobile Devices Management
Premium Service Package for additional support on Aranda
The package consists of access to specialized technicians to work any additional requests of support that is not included in the current continuous software support. This support complements Aranda standard support with version upgrades, configuration, advice, implementations and knowledge transfer.
Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client.
Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool.
We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation.
The customer has up to a maximum number of support hours available for one year which can be consumed at least in blocks of 1 hour per request, until the total amount of hours purchased are consumed. We have available additional Premium Support Packages for 24, 40, and 80 hours.
Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for Aranda in the American Continent. We currently serve customers in all countries of North America, Central America, south america, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brasil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.