Service Management

Service Management Software

Management Services prints dynamism and full visibility over your assets, administrative aspects and business intelligence. Our Management Service encompasses and integrates tools and applications with the latest technology to help you to efficiently integrate your business’ particularities and your human talent with the peculiarities of the market.

Make your company a brand that stands for the right reasons, and generate high profitability and competitiveness.

 

 

service management

Software Solutions for Service Management

Mobile-first tool for development that helps you to give best tech support services from any mobile device, everywhere, from an unified, powerful and friendly platform.

Visualize and track down your assets & resources by compiling your business objectives and other components in a single System of Record.

Web-based multi-platform compatible with ITIL that allows to comprehensively visualize and manage your assets to improve service delivery while minimizing costs, vulnerabilities and risks. Profit your user’s experience to improve your service delivery.

Promote, manage and provide the best customer relationship while keeping highly motivated your agents with this powerful Help Desk tool.

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Premium Service Package for additional support on Service Management

The package consists of access to specialized technicians to work any additional request of support that is not included in the current continuous software support. This premium offer complements Service Management standard support with upgraded versions, configuration, advices, implementations and knowledge transfer.

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Installing Services

Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client.

configuration services premium

Configuration

Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool.

personalization services

Personalization

We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation.

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The customer has up to a maximum number of support hours available for one year which can be consumed at least in blocks of 1 hour per request, until the total amount of hours purchased are consumed.  We have available additional Premium Support Packages for 24, 40, and 80 hours.

GB Advisors

Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for Tenable in the American Continent. We currently serve customers in all countries of North America, Central America, south america, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brasil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.

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