GB Advisors Inc provides you replacement options to BMC Service Desk Express
Service Desk Express by our partner BMC has reached the End of Life (EOL) cycle, and GB Advisors Inc is very pleased to accompany you in the natural process of migration towards replacement options with similar features, with significant improvements and higher benefits for your business and you obtain replacement options for BMC Service Desk Express.
After the purchase of Numara Software in 2012, BMC focused its efforts and energies into refining products and services. In this exercise, it has announced the retirement of Service Desk Express to May 2017.
However, since the original announcement was that Service Desk Express will continue to be supported until December 2017, BMC will keep its word to give you more space and greater flexibility to organize your migration process to the replacement option of your preference.
Here we bring the following information useful:
BMC Service Desk Express Support Matrix
| Version | Support Status | Release Date | Full Support End Date | End of Support Date |
| 10.02.05 | Limited Support | Jun-05 -2015 | 05-Jun-2015 | 31-Dec-2017 |
| 10/02/04 | Limited support | 18-Feb-2014 | 19-Feb-2015 | 31-May-2017 |
| 02/10/03 | No Support | 30-Aug-2013 | 19-Feb-2014 | 15-Feb -2015 |
| 10/01/05 | No Support | 15-May-2013 | 15-Nov-2013 | 15-Nov-2014 |
| 10.2.02 | No Support | 15-May-2013 | 30-Aug-2013 | 30-Aug-2014 |
| 10/01/04 | No Support | 15-Nov -2012 | 15-May-2013 | 15-May-2014 |
| 10/02/01 | No Support | 15-Nov-2012 | 15-May-2013 | 15-May-2014 |
| 10/01/03 | No Support | 16-Aug-2012 | 15-Nov-2012 | 15-Aug -2013 |
| 02/10/00 | Limited support | 15-Jun-2012 | 15-Jun-2015 | 31-May-2017 |
| 10/01/00 | No Support | 05-May-2011 | 05-May-2014 | 05-May-2015 |
However, Service Desk Express by BMC maintains its original guidelines and will continue to comply with their Service Policies, which in other words means that BMC will provide relevant technical support and updates until December 31, 2017.
Service Desk Express by BMC and GB Advisors Inc guarantee additional capacity and even support renewals until the announced date in case you need to buy any of them. Also, we reward your preference and trust towards the brand with:
- Credits for remaining prepaid maintenance
- On-boarding services at extremely attractive prices
- Inclusion of extra features without additional costs
Contact (support@gb-advisors.com) to our GB Advisors Inc agents for further information, and making easier your migration process towards other replacement options such as BMC FootPrints Client Management and/or BMC Service Core.
Similarly, GB Advisors Inc. offers other BMC products that integrate your services without influencing any other migration you have already pending. We are at your entire orders to give all the support and help you need on this matter and any other related to your products and services.
Here there are the replacement options to BMC Service Desk Express
BMC FOOTPRINTS CLIENT MANAGEMENT BMC SERVICE FORCE BMC TRACK-IT!
