Secure Access and Remote IT Support
Bomgar Software for Secure Access offers integrated solutions on one single platform to manage and protect your services solutions.
Security needs to keep pace with technology, and here is where Bomgar Software for Secure Access highlights: Remote Desktop and Remote Support; Technology Integration; Technical Support; Protection and Privileged Access on demand from any device.
This last aspect places Bomgar Software for Secure Access in a unique position to give answers to the needs of each client: Bomgar Software for Secure Access offers privileged access; ensures protection beyond encryption and encryption security codes, and accessible from any device.
Bomgar Software for Secure Access compiles and integrates leading-edge protection; visibility; privileged access and mobility on the same platform that enhances your IT Service Management
Bomgar Software for Secure Access provides end-to-end protection without VPN connection; and avoiding changing firewall settings.
This feature allows and grants more protection to your service delivering while making easier the connection between desktops. Same, it helps your teams to give quality services without delay.
What Bomgar Software for Secure Access offers to your business?
Remote Desktop Access
Bomgar Software for Secure Access is compatible with Windows, Mac and Linux OS without VPN from any access point, including Android and iOS mobile devices. Get privileged access to all what your clients have on their screens, and see through their cameras.
Technical Support for Customers
Chat service, screen sharing, integration with CRM, meeting recording and similar functions. It includes surveys and customizable support portals.
Bomgar counts with robust security protocols and encryption more complex than those commonly used in VPN, LAN and similar connexions. Based on Layer 7 Applications, Bomgar ensures security and quick access to your connections.
Cloud Service Management
Enable and disable ports on your devices and strengthen your Cloud resources. Grant privileged access only to users authorized by you.
Keys and Credentials
Grant access to your networks without compromising the integrity of your data, and data without revealing privileged accounts. Store your passwords, authenticate users by security levels, and easily manage your security protocols.
Bomgar manages and helps you to manage third-party access to your networks. Centralize and monitor the privileges you grant to your Vendors, Service Providers, Contractors, Consultants and Business Partners, and record their activities on your networks.
Bomgar Software for Secure Access blends Services and Remote Desktop Support, Privileged Access and IT Service Management to achieve greater integration of technology for Service Management
Bomgar Software for Secure Access condenses leading technology on Security and IT Service Management preferred by many companies around the world to protect their data and services.
Premium Service Package for additional support on Bomgar Software for Secure Access
The package consists of access to specialized technicians to work any additional requests of support that is not included in the current continuous software support. This support complements Bomgar standard support with version upgrades, configuration, advice, implementations and knowledge transfer.
Our certified staff provides basic configurations tailored to our customers at the time of its deployment in its final location, also including with the basic configurations to adapt the tool to the use of each client.
Our certified staff can help to configure and adapt the tool to the specific use of each client, in order to obtain the best performance from your tool.
We offer customization services, adapting the functionality and appearance of our products to the individual specifications of each installation.
The customer has up to a maximum number of support hours available for one year which can be consumed at least in blocks of 1 hour per request, until the total amount of hours purchased are consumed. We have available additional Premium Support Packages for 24, 40, and 80 hours.
Since 2004 GB Advisors has specialized in the development of integral technical solutions to solve business problems. We are an International Authorized Partner and Re-Seller for Bomgar in the American Continent. We currently serve customers in all countries of North America, Central America, south america, Latin America and the Caribbean. Countries like the USA, Mexico, Canada, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Argentina, Brasil, Bolivia, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Caribbean, Bahamas, Barbados, Bermuda, Cayman Island, Curacao, Dominican Republic, Jamaica, St. Lucia, St. Marteen, St. Kitts, Trinidad and Tobago, Turks & Caicos, Haiti and Puerto Rico.