Internet of Things IoT comprehends a world of possibilities whose hits in your Customer Services are yet to be felt. Be ready to deal with them.
New trends in Internet of Things (IoT) and how they affect your customer service
Top 6 Customer Service skills your team needs to master
Make your agents excel in Customer Service. Train them in the top 6 Customer Service Skills and offer the best deal to your customers
The best in anti-phishing tools: Phishme vs Wombat features and results comparison
Now is the perfect moment to integrate anti-phishing tools to enhance the security of your emails. Analyze and choose your best choice.